Ace of Blades Lawn Care

Hours from public listings.

Reviews

• Shannon WarningGoogleJune 2026

  This used to be a reasonable company to use. At some point they changed. I was no longer notified when they were coming or had been to my house. I no longer recieved any billing notifications. In the spring, I noticed they had not been out so I reached out to find out why. I was told I had 2 outstanding invoices from 6 months ago. I was never notified about these invoices. I paid the invoices and asked the representative to cancel my service. She supposedly did that. A few days later I got notified that the tech was on his way to my house to service it. I called immediately to stop this. After holding for 10 minutes, the representative again "cancelled" my service. I went into the customer portal and sent a message to be sure my service was cancelled. Two weeks later I get an email to rate the tech's work as he had been out earlier that day to service my yard. I called again. After another 10 min wait, the rep says he will transfer me to the cancellation department. I was on hold for 30 minutes and no one ever picked up. I got another email the next day to rate the tech. I replied to the email to cancel my service and called again. I was on hold for another 10 minutes then the rep transferred me to the cancelation department. I was on hold for another 20 minutes before they finally picked up. The rep again "cancelled" my service. They are no longer the hometown, local company they claim to be. They are extremely hard to work with. You will not get any notifications. You are just suppose to know when they come and when they charge you. Getting in touch with them is a task. There are much better companies out there.

• MATTHEW ROMOSERGoogleOctober 2026

  We've been clients with Ace of Blades for five years since we moved into our current home, and we've never had any issues with them until this summer (2026). Instead of sending out their technician to perform our normal annual termite inspection, they tried to trick us into signing up for a termite protection service, which I declined. Then a month later, they sent the technician out to perform the termite protection service that I NEVER ASKED FOR and NEVER AGREED TO, then proceeded to charge us over $500, charging our credit card WIHOUT OUR AUTHORIZATION! DO NOT USE THIS COMPANY. They are FRAUDS! We tried to resolve the situation with the company directly, and they completely disregarded our complaints.

• Diane KGoogleSeptember 2026

  STAY AWAY! I have had ACE of Blades at our various properties in NW Arkansas for years. They used to be great local company. But they sold to a national chain and now they are so difficult to work with and as the other recent posts state, they don’t show up, they cancel, their billing is poor- but the biggest issue is their customer service is non existent. You call the local number and get routed to Texas call center. We ended up so disgusted we canceled and moved all our services to Natural State pest control. 3 months later we can’t get any one at Ace of Blades to return calls or emails to refund our prepayment. It’s a joke. Sad as when local company, they were really good. We will be filing a complaint with attorney generals office. But just a warning. They are either on the brink of going under or should be. Warning to stay away from this company.

• Yoonjung KimGoogleJuly 2026

  At first, I was very impressed with their customer service. Before I signed up, my sales representative responded to my questions within minutes. It really felt like they cared about their customers. Unfortunately, everything changed after I became a customer. They came out regularly to spray, which is the basic service I'd expect. Beyond that, though, it felt like they were just going through the motions. When I noticed problems with my lawn and trees, I reached out to the sales representative who had been so responsive before. The person who used to reply within five minutes completely ignored my messages once I had an actual concern. I then contacted customer service, hoping they would help, but all they did was transfer me from one person to another. They kept saying, "Your next spray is in 10 days," or "We'll have someone take a look during your next scheduled visit." That wasn't reassuring at all. My plants were clearly declining, yet no one seemed interested in addressing the issue promptly. They also told me that flower bed maintenance was included, but my flower beds became overrun with weeds. I asked about it multiple times and never got a response. Eventually, I gave up and pulled all the weeds myself. If I have to do the work myself after paying for the service, what's the point? When the technician finally came, they simply completed the scheduled spray and left. There was no explanation of what was causing the problem, no update on the condition of my lawn or trees, and no follow-up afterward. The most disappointing part wasn't just the service—it was the complete lack of communication and accountability. They were incredibly responsive when they were trying to earn my business, but once I became a customer and needed help, I was ignored. Based on my experience, I can't recommend this company

• Jacob SmithGoogleJune 2026

  I hired Ace of Blades for weeding and fertilizing services. They no showed the first appointment and didn't call me. One would assume they'd come out the next day or sometime later that week, nothing. When I called to inform them, they said it'd take a few weeks before they could get me onto the schedule. I said not to bother, this wasn't the way to begin a new business relationship. I had paid ~$580 upfront for the entire year. Trying to get my money back has been impossible. Ace of Blades is a private equity company that leases out its customer service, who doesn't have a way to actually get in touch with the company itself. I requested a refund 5 weeks ago and it hasn't been processed. Their actions have indicated that they don't plan to give me my money back, they're hoping to wait me out. Stay away from them. For anyone under similar circumstances, take them to small claims court; I will be unless they get back to me in the next day or two. Their corporation name is SENSKE LAWN AND TREE CARE, LLC. Their agent address is 320 S. IZARD STREET LITTLE ROCK, AR 72201. If you're based out of Benton county, drop the complaint form off at 2706 S. Walton, Bentonville, Arkansas. In order to get my money back, it's unfortunately going to be very inconvenient for both me and them.

Selected excerpts from reviews published on Google and Yelp, not reviews collected by this site.