Refund Policy

Web subscriptions are eligible for a full refund when requested within 7 days of the first paid charge. The free trial is not a paid charge.

• Refunds apply to the first billing cycle only
• Subscription renewals are not eligible for refunds
• Partial month refunds are not available after the 7-day period

App Store purchases are handled by Apple under Apple's refund policies.

Google Play purchases, including Lifetime Premium, are handled by Google under Google Play's refund policies. You can ask Google for a refund within 48 hours of a purchase. After that, email us and we will review your request.

To request a web-subscription refund, email us at support@whatgrassisthis.com with:

• Your account email address
• The reason for your refund request (optional, but helps us improve)

We aim to process all refund requests within 3-5 business days.

For a purchase made in the Android app, start with Google: see Request a refund on Google Play. If Google cannot refund it, email us at the address above with the email on your Google Play account and your order number from the Google Play receipt.

Once approved, the refund returns to the original payment method. The time it takes to appear depends on the payment provider and your financial institution. Refunds for app purchases are issued by Google or Apple to the payment method you used in the store.

Cancellation and refund are different:

• Cancel: Stops future billing. You keep access until your current period ends.
• Refund: Returns your payment. Access ends immediately upon refund.

You can cancel your subscription anytime from your Billing Settings.

If you subscribed in an app, cancel in the store instead: Google Play subscriptions on Android or Apple subscriptions on iPhone. Deleting the app does not cancel a subscription.