7-Day Money-Back Guarantee
Not satisfied within your first 7 days? We'll refund your payment in full, no questions asked.
Refund Eligibility
You are eligible for a full refund if you request it within 7 days of your initial subscription purchase.
- Refunds apply to the first billing cycle only
- Subscription renewals are not eligible for refunds
- Partial month refunds are not available after the 7-day period
How to Request a Refund
To request a refund, simply email us at support@whatgrassisthis.com with:
- Your account email address
- The reason for your refund request (optional, but helps us improve)
We aim to process all refund requests within 3-5 business days.
Refund Processing
Once approved, refunds are processed back to your original payment method:
- Credit/Debit Cards: 5-10 business days
- PayPal: 3-5 business days
- Apple Pay: 5-10 business days
Processing times may vary depending on your financial institution.
Cancellation vs. Refund
Cancellation and refund are different:
- Cancel: Stops future billing. You keep access until your current period ends.
- Refund: Returns your payment. Access ends immediately upon refund.
You can cancel your subscription anytime from your Billing Settings.
Last updated: December 2025