ADR Custom Hire

Hours from public listings.

Reviews

• Ingrid SimpsonGoogleNovember 2025

  I would recommend ADR over and over again. If you don't want to read the entire review because it's long that's fine, trust me when I say, hire him. You won't regret it. For those who wish to continue reading I purchased a property that needed the retaining wall, steps and deck replaced ( it was over 25 year old wood that was falling appart) but due to the steepness of the project companies were not willing to take on the risk until I found ADR. Austin was extremely attentive throughout the entire project. He made the process extremely simple and provided his professional opinion when needed, thank goodness because I had no idea there was so many different types of rock and didn't know what looked good with what. He also made suggestion/referral when it was appropriate. For example givin the type of soil it was suggested to use helical posts to ensure longevity of the retaining wall and so that the wall wouldn't need to be disturbed by the deck post that needed to run through it. I'm very thankful that he did this because this prevented a lot of hard work and money from going to waste years from now. He did all the work, from contacting the County, submitting for a permit, he was there when the County came to the property along with utilities allowing me to remain at work. He handled the ordering and delivery of materials along with anything that needed to be returned. He kept me update throughout the entire project. He kept a clean, organized and safe environment every day he worked. He was extremely diligent with every block ensuring it was straight and level. He paid attention to detail. If he thought a block looked off he would remove it and put a different one in its place. He was always easily accessible and returned phone calls/text messages in a timely manner. He found ways to work within my budget. He was easy to talk to and I didn't feel pressured while making decisions. He provided material catalogs which was nice because then I didn't have to try to envision the project on a computer/phone screen by clicking between web pages. Instead I was able to rip out the pages I liked and laid them out on the floor giving a better perspective. He is a very caring/humble person. In the middle of the project I had shoulder surgery limiting me to one hand/arm to use and he went out of his way to bring a few boxes to my front door that FedEx delivered to my garage. He is/was AMAZING and with his abilities he provided a stress free project experience for me that looks stunning. I will be sure to hire him again for future projects and recommend him to everyone I talk to. I tried to provide pictures so that you can appreciate the steepness that Austin was working with. My house had two wood decks. Austin raised the ground to make the bottom deck a walk out patio. My project is still in process so you will not see 100% completion photos at this time due to good ol Wisconsins winter weather that is approaching. I picked out a special sand for the patio that has specific temperature application requirements and winter weather is not one of them. With that said my project will be continued come summer. Until then, I hope you have realized how talented Austin is and why you should hire him for your project.

• Nancy TomkoGoogleOctober 2026

  ADR did an amazing job on our patio and fire pit. We also had them grade our yard and it looks amazing. They were professional and very easy to work with. I highly recommend Austin for your outdoor project.

• Steve GebhardtGoogleSeptember 2026

  Austin did a large retaining wall project for us on Lake Petenwell and we couldn't be happier. His attention to detail and craftmanship is outstanding. He did his research and made sure the foundation for the wall was built correctly and I'm sure it will be there forever. We liked it so much we are having him do another wall for us next year. We have had many compliments on how nice the wall looks. Austin is hardworking and very easy to work with. I would highly recommend him.

• Susan KolodzikGoogleSeptember 2026

  We had the pleasure of working with Austin from ADR Custom Hire on our custom patio step project, and we are extremely pleased with the finished result. From the initial design conversations to material selection through Krukowski Stone Company, Austin guided us through every phase of the project with professionalism, care, and attention to detail. Austin was excellent to work with throughout the entire project. He visited our home multiple times to take measurements, offer ideas, provide suggestions, and listen carefully to our requests. He explained what he was doing, why each step mattered, and how the construction process would come together. At every stage, Austin took the time to ensure the project was done properly. He consulted with suppliers when needed, measured carefully, and leveled each stone with precision. His attention to detail gives us confidence that these custom patio steps are built to last for many years. Why We Recommend Austin • Personable, professional, and easy to work with • Clear and helpful communication throughout the project • Strong attention to detail, accuracy, and craftsmanship • Willing to take on custom challenges and deliver excellent results I highly recommend Austin and ADR Custom Hire. If you are looking for someone who is professional, skilled, and committed to doing the job right, give him a call. You will not be disappointed.

• Kristi WildishGoogleJuly 2026

  I’m writing this review as I’m sitting and enjoying the patio Austin just finished for us. We could not have asked for a better experience working with Austin. He’s easy to work with, detail oriented, and prompt with communication. We would recommend him any day of the week and add he is worth the wait if he is not able to get to your project right away.

Selected excerpts from reviews published on Google and Yelp, not reviews collected by this site.