Alan's Lawn & Garden Center - Santa Ana

Hours from public listings.

Reviews

• c bGoogleNovember 2017

  They can get whatever parts you need and Jesus in the service department has excellent customer service skills. It would be nice if the sales people inside worked a little faster but I am always coming in at the end of the day. I think I can see customer service inside getting lazy and arrogant or maybe just uninterested in their job I have yet to find a excellent repair shop but these guy are pretty good especially compared to the other shops One observation I made is it Looks like the owners care about their customers and reputation because they responded to many customer complaints and provided details about the incident. Not many owners take the time to respond

• Joe BrandansenGoogleJuly 2026

  be less rude on the phone, also don't put people on hold for 30 minutes

• Nancy FriasGoogleApril 2026

  I had a great experience working with JR on my AQMD rebate application for an electric blower and edge trimmer. He has been incredibly helpful, communicative, and patient throughout the entire process. From the beginning, JR made sure to clearly explain every step, which made everything much easier to understand. He stayed on top of things and kept me informed, which I really appreciated. It can be a confusing process, but having someone like JR guiding you makes a big difference. I highly recommend working with him if you need assistance—he truly goes above and beyond to help.

• Felix MontanoGoogleOctober 2024

  I know this place offers great prices on machinery, but their service is terrible. I took my walk-behind edger in for repairs and was told by Bryan it would be ready by Monday. I came in on Tuesday, and during all that time, I never got a call or email about any delays. When I arrived, they claimed they had only promised an estimate, even though I was clearly told it would be fixed by Monday. Now they’re denying what they said. If you're getting repairs here, make sure to get everything in writing or recorded because their follow-through is awful. I ended up taking it to Lee's Lawnmowers, and it turns out they had the part right there. They replaced the belt and part in 10 minutes, and the total was $106, compared to Allen's $230+ quote with a huge delay. Sometimes these situations reveal where true service really is.

• Duke CuevasGoogleJanuary 2020

  I recommend this place very helpful and good prices Manny is the man to talk to .. excellent work and they stock everything you need

Selected excerpts from reviews published on Google and Yelp, not reviews collected by this site.