Aqua Lawn, Inc.

Hours from public listings.

Reviews

• Joni HayGoogleMarch 2026

  Honest, knowledgeable, and truly customer-focused! I called Aqua Lawn expecting to need a brand-new frost-free, but after their inspection, they told me my current setup was still in great shape. Instead of trying to upsell me, they saved me $$$$$. It’s rare to find a company that puts integrity over profit, and Aqua Lawn absolutely earned my trust. Professional, straightforward, and genuinely helpful from start to finish. Highly recommend!

• Darcie NesbittGoogleOctober 2026

  I’m 55 years old and have never written a review before, so the fact that my first one is a negative review should say something about how disappointed I am with this experience. I hired Aqua Lawn to hydroseed my new property after several friends and clients recommended them, specifically because I was told their service included a weed treatments. Initially, things seemed promising. They showed up when expected and did a good job covering the property. Fast-forward two months, and I have numerous bald spots throughout my lawn, and what seems like more weeds than blades of grass. When I brought up the bald spots, their response was that they could sell me more seed for $6 per pound. Really? After paying a company to hydroseed my new property, I expected a better result than being told to buy more seed to fix the problem. To make matters worse, I made a minimum of five phone calls just to get ahold of someone to request the weed treatment I believed was included. When I finally reached someone, I was told, “Sorry, that service isn’t included in hydroseeding anymore, so you’ll have to pay.” If weed treatment is no longer included, that should be clearly communicated upfront, especially when customers are choosing your company based on recommendations and what they understand they’re paying for. On top of that, Aqua Lawn refused to warranty their work because I didn’t have them install my sprinkler system. I have a smart sprinkler system that runs on a schedule, yet that apparently wasn’t enough. Instead of working with me to address the poor results, the response felt more like finding a reason not to take responsibility. Between the bald spots, the overwhelming amount of weeds, the additional cost to buy seed, the confusion over weed treatment, and the refusal to stand behind their work, this has been an extremely disappointing experience. The customer service has been terrible. I expected communication, accountability, and a company willing to help resolve problems with a service I paid for. Instead, I was left feeling like, “We’ve got your money, so good luck.” I rarely complain, and I’ve never felt compelled to write a review until now. Unfortunately, Aqua Lawn has given me a reason to do both. Based on my experience, I would have a hard time recommending them to anyone looking to establish a new lawn.

• Steve LoucksGoogleAugust 2026

  I contacted Aqua Lawn about a landscaping job at a house, and a date was set for the owner to do an estimate. Brandon arrived with an attitude. He introduced himself and gave me a dirty look at the same time. That set the tone. Unprofessional, rude and arrogant. That's Brandon. Read other negative reviews. I'm a Pullman local, grew up here and my family has been doing business around here for decades. I've never ever, ever encountered anyone like this in this area before, it's just incredible. I recommend staying far, far away from Aqua Lawn, anybody else would be a better option.

• Gayle AndersonGoogleJune 2026

  I would NOT recommend this company. We began having a wet set of concrete steps and after discovering that The sprinkler system that was put in that the line had punctured the drain line! See picture. Thus causing the leak and thus the wet steps. I immediately called Aqua Lawn and got a secretary that said Brandon the owner would call me back. We waited five days …nothing. I called back and was told he” left a message” which he did not. Then the secretary advised that they do not warranty unlocated lines. This is not a line. This is a drain pipe and common sense would dictate that they would be running right through our drain pipe. Basically they implied it was our issue to deal with. We asked if they could possibly send someone out to look at it and was told about in 2 to 3 weeks, but they would not be fixing it for free. They were happy to do the work but standing behind their poor workmanship is not a service they provide. The other reviews on Yelp show even more disappointment with their services. Additionally We have had a leaky pipe on one of our others spots in the lawn and they have not been able to locate or fix it and then charge us for the work. I am not impressed and would never use this company again.

• Merry FalkGoogleOctober 2025

  After buying our first home near Troy in 2002, we hired AquaLawn to set up a sprinkler system for our lawn, terrace flower bed, large garden, a wildflower hillside and a few years later a greenhouse on rise behind the house. For more than 20 years we have been able to depend on Aqua Lawn for winterizing, maintenance and repairs and spring startups. they provide a wonderful service!

Selected excerpts from reviews published on Google and Yelp, not reviews collected by this site.