Chenail LLC

Reviews

• Pete Dehertogh 3GoogleApril 2021

  My parents had Chenail do their house for an irrigation system. I’ve done construction my whole life and my parents asked me to look in on the quote and work with them while redesigning their yard with other contractors. They were a professional company fair price and what impressed me the most was their prep and clean up work. They made sure that when they were done that it looked like they were never there. Highly recommend

• Jennifer ManciniGoogleMay 2026

  I have been using their lawncare services for several years and did the prepay option which saves 10%. Last year I added the aeration and seeding to my prepaid services. This year I asked if that option would be available again and received an email stating it would be (see below). As I never received an invoice for the prepay, I emailed at the beginning of March requesting it, no response. I called today and was told there was not a prepay option and I could not now prepay for any services because the discounts had expired. I will no longer use them and am so disappointed by their service to this long time customer. Update: The customer service manager reached after seeing this review and did offer to honor any discounts. I declined. I feel it should have been offered from the get go and not because of a review, but I did want to be fair and update that they reached out.

• junior bastosGoogleApril 2026

  Blake is easy to deal with, fast premium service

• Courtney DaleyGoogleApril 2025

  Highly recommend! They completely changed our yard and we couldn’t be happier! Super easy booking, great customer service and smooth communication! If you’re looking for a show stopper lawn- reach out!

• Eric BuhrendorfGoogleJune 2024

  They did our sprinklers and seem really great but reached out twice for additional projects and they simply don’t call back or respond. I think they are literally burdened by too much work - which is just normal for the trades now unfortunately. Update: I needed the sprinkler system repaired and serviced urgently so I figured I'd give them a call first, maybe they have sorted out their communication challenges since last time I tried them. Fortunately I connected with someone in their office who took my repair request and the next day was contacted and scheduled. They came out and did great work again but the tech just left without saying he was done or doing a final walk through or to give me an invoice or tell me what to expect from the office. For what it's worth... It's this last customer service piece that earns the 5th star... Taking the call - 1 star, showing up on time - 2 star, doing good work - 3 star, doing great work - 4 star, communicating and bookending the experience - 5 star.

Selected excerpts from reviews published on Google and Yelp, not reviews collected by this site.