Essence Lawn Care

Hours from public listings.

Reviews

• Stephen LarkinsGoogleSeptember 2025

  Edit: Thank you for replying. The pipe failed due to improper installation done by a less than competent installer. A licensed and insured contractor verified the installation was not done correctly and commented they were surprised it took a year for this poor installation to fail and that “whoever worked on this last should be fired”. Used them for 1.5 months. In that time, they accidentally mowed 10% of my neighbors yard, nearly killed my lawn and nearly flooded our home. They charged $40 to mow and an additional $30 to bag, please see the picture of the “bagging”. They hit and broke our sprinkler backflow pipe nearly causing our basement to flood. When I called to ask if they were licensed and insured, the owner told me not to worry and he would have one of his employees fix it. The first employee who worked on fixing lawn mowers for a living tried to fix it, he clearly had no idea what he was doing…he never shut off the water and tried to fix the pipe break while getting completely soaked in water..please see picture. The owner then sent a second person who had no idea what he was doing to fix it. He added an adapter to reduced the size of the pipe which is not the correct application at all for this repair. A year later when the questionable workmanship erupted again nearly flooding our basement - I called the company asking them to fix the issue they caused, in which he replied “we are not liable for the pipe”. When getting actual professionals out here to fix the pipe which is now on my dime, their reply is “whoever worked on this last should be fired”. Proceed with caution…and if they break something in your home- hold strong on not letting their lawn mower technicians try to fix ANYTHING. Lesson learned…

• J P DavisGoogleAugust 2026

  I chose this company because I was going to be traveling a lot this summer and would be gone for weeks at a time and needed consistent service for cutting the lawn. I'm not sure what company these 4 and 5 star reviews are using, but I have been using Essence Lawn Care since April, and if you are looking for a company that is consistent and communicates with its clientele than this is not the company you want. I have gone 11 days between mowings, 14 days between mowings and as of today 20 days since my last mowing. I signed up, and the company agreed to weekly mowings. But that is not the case. If you call and leave a message you'll be lucky if it is returned. I can understand being a day or two or even 3 behind due to weather. But 20? That's horrible. When they do cut, the service isn't bad, but when a yard goes 12,15,21 days without a cut and the clippings aren't collected or mulched well, the thick cover of clippings will kill the grass. I'm feel like I am a very patient person and can tolerate a lot, especially when trying to use local small businesses, however this company is falling way short of expectations.They are scheduled to cut today 8/17/26 but they have a tendency to push back scheduling. If you, your neighbors, and your HOA can tolerate not being serviced for 2 or 3 weeks at a time then by all means this could be your team. If not then I would suggest seeking services elsewhere.

• Jonathan GreenGoogleAugust 2026

  I originally stayed with this company because the mowing itself was always done well. Unfortunately, the office staff completely ruined the experience. I was paying for weekly mowing, but my lawn was often going two to three weeks between services while I received the same excuses over and over instead of actual solutions. Meanwhile, my neighbors using other lawn care companies continued to have their lawns mowed weekly, rain or shine. After expressing my frustration, I was informed that they were dropping me as a client rather than addressing the ongoing scheduling issues. I hope the owner sees this review because the crews doing the mowing deserve better support. The company desperately needs better office management and customer service. It’s disappointing to lose a customer over problems that could have been resolved with better communication and scheduling.

• Don RunyonGoogleJune 2026

  I don’t recommend Essence Lawn Service. They skipped me for two and a half weeks but billed me for one of the mowing. I drove to their office to discuss and they promised me things would be taken care of going forward. So today 10 days after talking with the owner the grass was high that my neighbor mowed it.

• Jody TaubeGoogleJune 2026

  Worst company Ever!!! The very 1st time we used this service I went outside & my above ground pool was covered in grass. I stopped the mowers & asked why they would put grass in my pool? All I got was sorry. Very unexceptable. I called the office, talked to the manager & he put notes on our account to not put grass in the pool. Going forward we took that one down (probably 2 yrs) put another one up this yr (bigger) I go outside to watch ( new i was going to have grass in the pool) & sure enough if I wasn't out there my pool would of been covered in grass again! I stopped the mower & of course he doesn't speak any ENGLISH!! I walked away to get my cell phone.The other person with him did speak English called the office, I spoke to Juan explained they just put grass in my pool & that not except able. He apologized. I told him this wasn't the 1st time this has happened & he tried too tell me that there's no notes on your account. Please don't tell me that this isn't the 1st time I've called on this issue!! We left to go eat dinner came back & they didn't finish mowing the backyard & did horrible work in the front. My husband text them with pictures & got no response back he had to call & then was told theres a new lady in the office she will call you back. He text me today saying the lawn dude felt threatened & they canceled our service! Really all you have to do is be considerate of people's property!!!!

Selected excerpts from reviews published on Google and Yelp, not reviews collected by this site.