Evergreen Nursery

Hours from public listings.

Reviews

• KashiGoogleJuly 2026

  What a beautiful nursery indeed! My first time here and the nursery is well maintained with outdoor chairs, tables, bird baths, variety of plants and the staffs are super friendly. Came to learn the nursery also provides gardening services for home owners. This got my interest and now I'm looking into hire the gardeners from the nursery who knows about plants, trees, shurbs, lawns etc.

• JonGoogleSeptember 2026

  Customer service could definitely use some improvement. We purchased over $300 worth of plants for our backyard project and watered everything multiple times throughout the week on the same schedule. One plant continued to stay unusually dry, so we brought it back just six days later. The cashier touched the top layer of soil and immediately accused us of not watering the plant. Meanwhile, the manager inspected it and had no issue approving the return. What bothered me wasn't the return process—it was the assumption that we had neglected the plant. There are many reasons a plant may struggle, and considering every other plant we purchased is doing fine, immediately blaming the customer felt unnecessary and unprofessional. Ironically, we later discovered that this particular plant hadn't even been scanned during our original purchase, so there was no refund needed. A little more professionalism and benefit of the doubt would have made this a completely different experience. Customers coming in with a legitimate concern shouldn't be accused of doing something wrong without knowing the full situation.

• Justine RadutiuGoogleJune 2026

  To start, its easy to get here and the parking lot is spacious. The staff were all so friendly and helped me find the staghorn fern I've been looking for and had the right care materials as well. The plant selection is incredible, one of the coolest nurseries around the Bay Area!

• Stephen LeeGoogleMay 2026

  Very disappointing customer service. I purchased several fruit trees from this nursery about two months ago. At the time of purchase, I specifically asked the cashier what would happen if one of the trees did not survive. I was told that I could return it within two months. One of the trees began to decline shortly after planting. Rather than returning it immediately, I spent weeks trying to save it by watering it regularly and providing additional plant food. Unfortunately, it continued to deteriorate. Today, on what I believed was the last day of the two-month return period, I brought the tree back to the store. I was then told by another cashier that the return or replacement policy is actually only two weeks. The manager was contacted and also stated that nothing could be done because the two-week policy had expired. I understand that businesses have policies and that they need to follow them. However, my frustration comes from the fact that I relied on the information given to me by the cashier when I made the purchase. Had I been told the correct policy, I would have returned the tree much sooner instead of spending weeks trying to revive it. What disappointed me most was not the policy itself, but the lack of flexibility or consideration for a situation that resulted from incorrect information provided by the store. I left without a replacement or refund despite acting in good faith based on what I had been told. I hope the nursery can do a better job of ensuring that customers receive accurate information about its return policies.

• Donna GuzmanGoogleJune 2024

  No acknowledgement whatsoever, only until I was at the cash register. Plants are a little on the pricey side, compared to big box stores and other nurseries, but overall a good selection. Maybe I came on a bad day. I might try another day. Parking is sparse but it wasn't busy when I went.

Selected excerpts from reviews published on Google and Yelp, not reviews collected by this site.