FirstService Residential Carlsbad

Hours from public listings.

Reviews

• Dorian JacksonGoogleOctober 2026

  The FirstService Residential Carlsbad team consistently demonstrates professionalism, collaboration, and a genuine commitment to finding solutions. Every interaction I’ve had with their team has been positive, and I’m always impressed by how welcoming, approachable, and helpful everyone is. Whether stopping by the office or working through an issue, I’ve consistently encountered individuals who are willing to go the extra mile to get things done right. It’s refreshing to see a team that values building great relationships, while aiming high to do what’s right!!! An absolute complete team of winners who genuinely care about the people and communities they serve! Highly recommend! 10 out of 10!

• Jacqueline ParksGoogleOctober 2026

  As a new board member for our HOA, Candi Coronado has been very helpful in assisting me with learning the procedures and policies of our association. She has gone out of her way to help me navigate the system. I appreciate it.

• heather collinsGoogleSeptember 2026

  I worked with Property Manager Candi Coronado at First Service Carlsbad and she was great to work with. Very communicative and she helped us finish a successful fencing project. One of my favorite managers!

• Mary FrazierGoogleSeptember 2026

  The management team has been very responsive and communicative. I’ve had several interactions and they’ve been professional and helpful in coordinating next steps with the Board. I appreciate their ongoing efforts and willingness to engage. UPDATE: I originally left a five-star review because my early interactions with FirstService were responsive and helpful. Unfortunately, my more recent experience has been very different. I have sent multiple emails and made a phone call seeking an answer to a straightforward HOA maintenance question and have received no response. I also learned through the FirstService portal that homeowners in our community cannot contact the Board directly; communications to the Board must go through the community manager or be delivered to the FirstService office manually. That makes responsiveness from management especially important. My question involves HOA irrigation lines that are being buried beneath an area where I have approval to install a paved walkway. I simply need written clarification about responsibility if those lines leak or require repair in the future before I proceed with paving. I hope this communication issue is resolved, and I will gladly update this review again if it is.

• PB Rental CondosGoogleApril 2026

  ABSOLUTELY TERRIBLE! I have been part of 3 different HOA Boards and First Residential has proven to be the worst of the three management companies. When you have a Community Manager they are knowledgeable, but they DO NOT RESPOND TO HOA BOARD REQUESTS AND OWNERS QUESTIONS. Our Community Manager left and we have not had a Community Manager for over 6 months now! As a Board member they don't reply to emails or notification requests. My other two HOA Board experiences used a lower level of service, yet both were much more responsive then First Residential. The hidden $500+/mo still has not been explained. We are paying $2k a month for accounting services! You have been warned. They may be the worst company that I have ever dealt with. They simply don't care!!

Selected excerpts from reviews published on Google and Yelp, not reviews collected by this site.