Grass Guy Lawn Services

Reviews

• Athena ReedGoogleMarch 2012

  EXCELLANT CUSTOMER SERVICE The last company I contacted decided, after a week of me waiting, to let me know I was not in their service area. During that week, I thought they were coming out to cut my grass. I had to contact them to find out what was going on. I then decided to contact the Grass Guy and within minutes I received a callback and had an estimate shortly after providing my address. I have not had my lawn serviced, yet, but based on customer service and experience alone, I am sold. I am eager to see my lawn results at the end of the week and will gladly provide an update.

• William MooreGoogleAugust 2019

  I had been looking for a better lawn service company for the past 3 years. My wife and I have had the toughest time finding a consistent, fair priced, and honest company for our lawn services. When I called and talked to caleb I was surprised at how much less it would cost us to hire the grass guy opposed to our previous lawn mowing rate. However, I was even moore pleasantly surprised at the quality of our lawn afterwards! This is the company I recommend to ANYONE that asks about our amazing lawn. Thanks Grass guy lawn services!

• Michelle ZabonikGoogleApril 2019

  Paid this company to mow our front and backyard, plus trim a bush in the front yard. Spoke with Caleb a couple of times over the phone and agreed on payment, which I thought was fairly priced. ( I also Included a tip with payment bc they are providing a service) Came home from work and the yard was OK but the bush that cost an extra $15 to trim was still the same. Figured it was an honest mistake and would just call the next day. Called & let them know they didn’t trim the bush and Caleb said he was very sorry and would take care of it ASAP. Called 3 more times and sent a text message with 0 response and our bush still needs to be done. Very disappointed and would never recommend this company to anyone. Anyone that can’t provide decent customer service follow up is no company I care to do business with.

• Ashlee BrennerGoogleSeptember 2016

  The owner of this company, Kevin Anderson is the most dishonest person I have ever dealt with. His company was supposed to cut our grass and do a general yard clean up along with laying some sod. The guys who cut the grass did an awful job. They left large areas completely un-mowed and did not blow off the driveway from their edging and clippings. However, the worst part was dealing with Mr. Anderson himself. We agreed on a set price for the yard clean up along with the sod. Less than half of the job was completed and when I contacted Mr Anderson he blamed me saying it was my fault...how his company not finishing a job was my fault I am not sure, not only did he blame me but he also said that he would not finish the job and I should call someone else as it was no longer his problem. He then billed me the full amount for the work the was not completed. I paid him as to not have to deal with him any more. However, he continued sending me invoices and threatening to send my bill to a collection agency even though it had been paid and I have a receipt. A complaint has been filed with the BBB.

• Mike KerstenGoogleJuly 2013

  I moved to Fort Worth last summer and needed a lawn service to help out with my large yard. After making many phone calls, The Grass Guys offered the lowest price and were very helpful and friendly. They always came out on the days they said they would and came at appropriate times in the day (not too early, not too late). I thought the online billing service was easy to use and their emails made me feel like they appreciated my business. I would definitely recommend this lawn service.

Selected excerpts from reviews published on Google and Yelp, not reviews collected by this site.