Grounds Elite, LLC.

Hours from public listings.

Reviews

• Chris KemperGoogleJune 2020

  Grounds Elite was recommended to me by another landscaping service that did not do grass mowing. I always took pride in my landscaping and lawn Care and for the last 40 years I have always done it myself. Because I have poor vision, it has become increasingly difficult for me to do a good job. I am happy to say that this company has done a better job then I ever could even when I did have good vision. I have gotten many compliments from my neighbors since Grounds Elite took over my lawn care. I highly recommend them!

• Larry RogersGoogleMarch 2022

  I was a customer of West Chester Lawn Care for about 20 years, when the owner Gary Magie sold the business to Brian Hibbard. The company has since gone by different names, including Grounds Elite. I cancelled all services with the company after two mowing services in 2021 because I was not satisfied with the quality of service at my new home in Monroe Crossings, which has a new sodded lawn. On July 21,2021, the company mowed my lawn shortly after a rain. I was not at home at the time. When I returned shortly afterward, I was disappointed to find the yard completely covered with heavy wet clumps of grass and noticeable tire tracks from the mowing equipment. The crew was gone, and no attempt was made to rake or blow the clumps of grass. I called the owner, Brian, to ask if the crew was coming back later in the day to blow the clumps of grass - on that call Brian told me in no uncertain terms that the crew would not be coming back. I then told Brian to take me off their calendar for mowing. I was astonished to receive a bill for that work a few days later, which I did not pay, because I had to spend 6 hours raking and bagging the wet clumps to prevent damage to the sod. Still, I had not posted any negative reviews, until today. Earlier today, I received a rather unprofessional call from Brian, who did not accept my explanation about non-payment for the work that I was forced to correct (I am 72 years young). I get no satisfaction from posting a negative review; hopefully this information will be useful to other home owners. This company has the most unprofessional leadership I can imagine - and I feel qualified to comment on company leadership, having been a commissioned officer in the US Army, founder and CEO of Data Research Ohio for 25 years (1994-2019), and founder and Chairman of The Conservancy Project (2017-present).

• LindsayGoogleDecember 2021

  The estimate was 25% of what the work actually cost. The workers said this happens all the time. I paid in full. When I called to pass on the discrepancy in the estimate vs the actual cost, “Kat” never apologized for any confusion, simply said “ it’s just an estimate.” The person that did the estimate, Al, never got out of his car or walked in my front or backyard.

• Ron BarnesGoogleAugust 2021

  Need your lawn mowed or your beds cleaned out, your shrubs trimmed call these guys, full service lawn maintenance

• James CoxGoogleAugust 2018

  These guys have really bailed me out this summer. Customer service has been great. Thanks for cleaning up the front of my home and making my wife happy. :) Great job.

Selected excerpts from reviews published on Google and Yelp, not reviews collected by this site.