Just Right Lawns - Austin

Hours from public listings.

Reviews

• Everett NicosonGoogleAugust 2026

  I gotta say I’ve been using this service for years and it is probably the best I’ve ever used concerning lawn and home care. Not only are the prices reasonable but they’re fast, Efficient and extremely kind. Even the over the phone customer service is extremely helpful and knowledgable (Cynthia was a great help to me and explained everything thoroughly.) Just a wonderful company all around id recommend them to anyone. (I think they blocked my driveway ONCE and when they saw I went into my car to leave they not only apologized but they RAN over and moved the car IMMEDIATELY without even being told and honestly at that point they were done mowing my large lawn anyways. With a quick lawn mowing service and trailers this should be expected.) One more thing to mention is no hidden contracts or fees. I don’t know how many times I’ve signed up for a service and it’s a secret contract I never signed but agreed to upon payment etc lots of shady companies around here doing that and being predatory upon the elderly and people who don’t know. This company is so forward, kind and honest they even will allow you to make a 1-2 day late payment as long as you PAY for the services and the work they do. I’ve had financial woes at times as a new home owner and they always helped me. They even help me fit a better schedule for mowing that fit my needs and finances. I’m certain if you even let them know of your payment schedule they can link them up correctly for autopayment. This is a family friendly and pet friendly oriented business and I couldn’t have more positive things to say.

• Jim MagillGoogleJuly 2026

  Scam. Just cancelled because of the same reasons that were listed by others: quality, professionalism, communication. The mowing is outsourced to mowers that do not care. Promise. What's better is that I was paying them $124.40 per biweekly mow. My current mowers charge me $70 for the same job. Give the gate code and instructions to JRL, then get ready to supply the same info to every mower, "botanist", etc. If they can't get into your back yard because random mower number 67 wasn't given the code? Guess who's at fault. The end for me was when they tried to sell me another lawn treatment that wasn't part of what I was already paying. I gave you enough. Just make my lawn look good, kill that grass I reminded you about (still there) and stop asking for reviews. And I know the response that's coming. If I call you to discuss these things, how will everyone else know to steer clear?

• Greg RandleGoogleJune 2026

  THIS COMPANY IS A DISHONEST CON JOB! STAY AWAY! One man mowed part of my yard for 20 minutes. I was charged $116 (so $348/hour equivalent for one person). This Monday midday, I sent in a form asking if today would be a possibility to mow and rake the leaves in my yard? I called soon after that. The woman on the phone said she had just noticed my form come in. I was told that the earliest they could get to me was Wednesday and it would be $116. *The Just Right Lawns employee blew leaves into my flower beds and into the left side of my driveway where there is also grass. This grass was not mowed or touched. I called afterwards assuming it was accidentally forgotten and was told that because there were leaves on the area that it was not mowed. Curious because the lawn that was mowed also had leaves on it. *Nobody communicated with me that part of my lawn would not be mowed. Nobody told me that my leaves would not be addressed (the reason I sent in the form in the first place - my grass was short as I normally mow it every 2 weeks). The guy left my house without discussing any of this with me. When I noticed he left, I called and was given the run around, that I could have paid an additional fee for leaves to be bagged. I should mention that I have many cameras that caught him on *video*, blowing leaves into the flower beds and side grass area. $116 for a 20-minute con job. There is no excuse for this. You should be ashamed of your company. DO NOT LET THIS COMPANY ON TO YOUR PROPERTY. Bad DISHONEST business.

• Kunal JindalGoogleMay 2026

  This company scams. I wish I had paid heed to the reviews, they just shoved the leaves behind our pots, and in the kids play area, their crew does not take out time and effort to understand what is needed and do not resolve issues during the service. Very disappointed! We paid a hefty amount thinking it's a family business and we will be treated differently. We will never get back to them again!

• Lina RioGoogleMarch 2026

  Damaged my property, didn’t complete the service, and charged me after telling me I wouldn’t be billed. I originally left a five-star review after signing up because the initial customer service was great and I expected the work to match. It didn’t. I paid for lawn care with pet waste removal, but the crew began mowing immediately and left without completing the cleanup. I had to call to report it. Only then was I told the grass had to be mowed first to “see” the waste, even though they had already left without doing the cleanup and never assessed the yard beforehand. They later returned, but the cleanup was still incomplete—I counted at least 12 missed spots, and some waste had been run over and spread during mowing. During the same visit, they ran over and shredded my garden hose in two spots—clearly consistent with mower damage. The crew claimed they went around it, which was untrue. Between that and the explanation about the pet waste, I was given two false explanations. Customer service initially backed the crew instead of addressing what actually occurred. I was told the hose would be replaced, but no timeline, delivery details, or follow-up was provided, and I heard nothing for days until I followed up myself. I had to push to avoid being charged at all. After that was agreed to, I was still charged $43 anyway. When I called about the charge, I was told someone would look into it and call me back, but I never received a callback. I had to call again the next day to get it resolved. To their credit, they did replace the hose with a comparable one, and I was told I would still be receiving a refund for the $43 charge—we’ll see. At no point was there a clear acknowledgment or apology for the condition of my yard or the damage to my property or poor customer service. It’s also concerning that the crew provided inaccurate explanations and there was no acknowledgment of that or assurance it would be addressed. Overall, this reflects poor service, poor communication, a lack of accountability, and a concerning level of dishonesty.

Selected excerpts from reviews published on Google and Yelp, not reviews collected by this site.