LawnStarter Lawn Care Service

Hours from public listings.

Reviews

• tracy degraziaGoogleSeptember 2026

  I was really in a pinch and my friend said they used lawnstarter for their yard work, so we gave it a try and the results were amazing. It was easy to sign up, and I got someone immediately and they were able to come out in 2 days from me signing up. The price was SUPER reasonable and matches quotes we got from landscapers not associated with the app.

• Jahshanti HenryGoogleAugust 2026

  If I could give LawnStarter 0 stars, I would. I signed up in May 2026 for lawn service every two weeks on AUTOPAY because I travel frequently for work and needed to trust that my property would be maintained while I was away. My first cut was great, so I continued paying and assumed my lawn was being properly taken care of. After being away for about two months, I came home to an absolute NIGHTMARE. My property had massive overgrowth everywhere. While I was away, my neighbors had already warned me about how bad it was getting. I contacted my LawnStarter “Pro” multiple times asking him to take care of it and even offered to PAY EXTRA because the town was threatening me with a $1,000 citation for the overgrowth. Keep in mind: I had been PAYING LawnStarter on autopay this entire time. Then the Pro quit, leaving me stuck with the mess. LawnStarter assigned me a new crew, who have been great, but I was quoted $632.90 to clean up all the overgrowth that accumulated while I was paying LawnStarter to maintain my property. I called LawnStarter expecting them to take responsibility. Their solution? A $50 credit. How is that acceptable? I hired LawnStarter specifically to prevent this from happening. I paid them every two weeks, contacted their Pro when there was a problem, warned him about the town citation, and even offered to pay extra. Now I’m expected to pay another $632.90 to fix the overgrowth? I have the photos, payment history, messages with the Pro, and documentation of the citation to back all of this up. If you live in Rochester, NY, especially if you travel and need someone you can trust with your property, STAY AWAY. The convenience is not worth coming home to an overgrown property, a potential $1,000 fine, and a $632.90 cleanup bill after you’ve already been paying for service. JUST FIND A REGULAR LAWN GUY THESE BIG COMPANIES ARE TRASH!!!

• Sally OlivierGoogleJune 2026

  Lawnstarter has been an excellent lawn service. I know when James is coming to mow and when he won't be coming due to inclement weather. I have large flower beds and he does an excellent job carefully cruising around them. S. Olivier Rochester, NY

• Mikaela Colner (Rapunzel)GoogleJune 2026

  I had a hard time finding someone to take my lawn contract because it’s too small for a riding mower. LawnStarter found someone right away and the lawn was mowed and trimmed in just a few days. 5 stars!

• Jgrand MusicGoogleFebruary 2026

  I don’t usually write reviews, but after this experience, I feel obligated to share what happened. We scheduled our first lawn service for May 2, and no one showed up. After multiple cancellations and reschedules by the company, our lawn went nearly three weeks without service. Because of their delays, the grass grew 1–2 feet high. Instead of taking responsibility, they tried to charge us $400–$500 for one cut, without even including cleanup. When someone finally mowed the lawn, all the cut grass was left covering the yard. We were then quoted $694 just to clean it up. In the end, I had to pay out of pocket to hire someone else to remove the grass and also spend additional money on products to restore the yard because it was left damaged. The worst part is that the excessive grass growth was caused by their repeated cancellations, yet they tried to charge us for it. Now they are asking us to remove our review in exchange for a “resolution,” but when we truly needed help, no one provided a professional solution. If you are considering hiring this company, I strongly recommend looking elsewhere. Choose a company that is responsible, professional, and committed to quality service. Otherwise, you may end up dealing with the same frustration and additional expenses that we experienced.

Selected excerpts from reviews published on Google and Yelp, not reviews collected by this site.