Liquid Lawn

Hours from public listings.

Reviews

• John Roy (SEO Guru)GoogleOctober 2026

  Disappointing Experience — Poor Communication and Lack of Accountability I hired Liquid Lawn approximately six weeks ago because I wanted a professional diagnosis and treatment plan for several stressed areas of my St. Augustine lawn. Unfortunately, the experience has been frustrating from the beginning. During the initial visit, the technician promised to return in 5–6 days to evaluate the lawn's progress. Five weeks later, he finally returned. When I questioned the delay, he initially denied making that commitment, then blamed dispatch. A second technician subsequently visited, applied fungicide, and left without explaining his findings or discussing the treatment. I later received an emailed report that described the problem as "possible fungus" and included an AI-generated lawn analysis suggesting the thinning was "likely due to inconsistent maintenance." Seriously? What evidence supports that conclusion? I emailed the company asking for clarification. Rather than answering my question, the office manager instructed me to call because the email address was no longer monitored. Here's my frustration: I hired Liquid Lawn to manage my lawn care, yet I feel like I'm the one managing Liquid Lawn. I'm not opposed to AI. I use it professionally myself. But AI-generated observations should not replace an actual diagnosis by a qualified lawn-care technician, especially when those observations suggest the homeowner is responsible for the problem. I wasn't looking for the cheapest lawn service. I wanted a knowledgeable company that would identify the problem, recommend appropriate treatment, communicate its findings, and follow through on commitments. Six weeks into this relationship, I'm still looking for those things. Good customer service isn't just about treating the lawn. It's about treating the customer with professionalism, transparency, and respect. I hope management takes this feedback seriously because the experience so far has fallen well short of expectations.

• R L (DeBo)GoogleOctober 2026

  Posting on the only two links they have on Google map I'LL START WITH I WOULD LOVE THE OWNER TO CALL ME. PROPERTY IS JACKSONVILLE (Sweetwater Creek) AND I AM SURE ALL MANAGERS LISTED HERE HAVE MY NUMBER AND EMAIL. My numbers area code is the only 360 you have in Duval County! Liquid Lawn ...should be called Liquid Garbage DO NOT USE THIS COMPANY. If you hire Liquid Lawn, you will likely end up having to replace your entire lawn, just as I am forced to do next spring. I am a resident in the Sweetwater Creek area of Jacksonville, FL, and I am requesting the owner of Liquid Lawn to call me directly (you have my contact information on file, including my 360 area code number). Timeline of Events: * August 12, 2025: Fresh, new turf was installed. * September 5, 2025: Hired Liquid Lawn for regular care. The front yard only had minor weeds, and the side yards were the main area of focus. * February 2, 2026: After 2–3 treatments (about 5 months in), my lawn began to deteriorate rapidly and look terrible. * March–June 2026: Held multiple follow-up meetings on March 27, April 10, and June 1 to try to resolve the declining state of my lawn, all with zero results. Management & Customer Care Experience: * Bill: Tried his best to help, but admitted the issue was over his head before eventually disappearing from the account. * Joshua B.: Merely passed messages along without offering any real assistance. * Blake & Daniel B.: Made endless promises with zero action or results. * Un-named Final Manager: Promised over the phone (with Bill present) to pay $130 so I could purchase new grass to re-lay myself. Instead of sending the payment, he surreptitiously issued a $130 bill credit to force me to stay with their service. Final Verdict: Every treatment they performed actively destroyed my lawn. The only good photo of my yard is from over a year ago—before Liquid Lawn ever set foot on my property. Stay far away from this company unless you want your lawn ruined.

• RobertGoogleSeptember 2026

  UPDATE: The owner’s response misrepresents what happened. I never demanded that Liquid Lawn replace my entire lawn. I asked them to repair only the areas that were damaged after I repeatedly reported a problem and was repeatedly told it was freeze damage. Their own response acknowledges that chinch bugs were found, while also trying to minimize them as “a few” and unrelated to the damage. My new lawn company’s very first inspection found active chinch bugs and stated that the infestation had never been eliminated. So the timeline is simple: I reported the lawn declining, was told it was freeze damage, chinch bugs were later found when they actually looked, and active chinch bugs were still present when the new company took over. Multiple visits do not mean the problem was correctly diagnosed or resolved. I have photos documenting the damage and timeline. I never threatened them or demanded a full resod. I asked them to take responsibility for the specific damaged areas. I stand by my review! Before Liquid Lawn, my yard looked decent and was in reasonably good shape. What it looks like now is a completely different story, and the photo speaks for itself. I contacted Liquid Lawn multiple times while the lawn was getting worse because I knew something was wrong. The technician servicing my yard kept telling me the damage was from frost. Eventually, after significant damage had already occurred, Liquid Lawn determined it was chinch bugs. Manager later told me that the technician who had been treating my lawn had been fired. This manager is also the person who told me Liquid Lawn would not replace the damaged sod. They now point to service reports saying I should have patched or replaced areas sooner, but I was relying on the company I was paying to correctly identify what was happening. I was being told it was frost while an active chinch bug problem was apparently going unrecognized. Replacing sod at that point would not have addressed the underlying issue. My problem is not that chinch bugs exist in Florida. My problem is that I repeatedly reported the decline, was repeatedly given the wrong explanation, and by the time the actual cause was identified, the damage was extensive. Coming out to the property means very little if the actual problem is not being identified and addressed. I am canceling because Liquid Lawn would not take responsibility for replacing the sod after their failure to properly address the problem despite my repeated calls. I am not going to spend thousands replacing a lawn and then continue paying the same company to treat it. Several other people on my street are dealing with similar problems and canceling as well. After this experience, I understand why. I would not recommend Liquid Lawn.

• dawgduoGoogleApril 2026

  When Josh Clark was treating our yard, it looked amazing. In the first six months or so I would’ve given them five stars. Fast-forward to now, and my yard is bare on the left side of my driveway and the rest of my yard is weedy and sparse with bare patches. It’s like it’s not even being treated at all and I’m paying good money for this. I have contacted them multiple times and have them come back out and still no improvement whatsoever. At this point, I feel like they need to till my yard and put down new sod because it went from being a very nice Saint Augustine yard to being completely overrun by weeds and bare spots. Very disappointing as I had referred many people to them in the beginning.

• DennisGoogleFebruary 2026

  The first three pictures was my lawn after a year with liquid lawn. Did a great job..I had all just saint augustine, beautiful lawn with no bermuda.Now look at the next seven pictures of what it looks like.It's full of bermuda and dead spots..I had all just St. Augustine, beautiful lawn with no Bermuda. Now look at the next 7 pictures of what it looks like. It's full of Bermuda and dead spots.Then, their products and service went downhill and destroyed my lawn.The last seven or eight pictures of what it looks like now and they won't fix it.They just terminated my account... my lawn kept getting worse and worse and worse. Every six weeks of treatment to where a beautiful saint Augustine looks totally trashed... we can now that they terminated me. I am stuck with a worse lawn than I had. And have to pay to get it completely fixed on my own. PSI have referred over 20 customers when I first started with liquid lawn. And I've gotten 6 complaints now from those people also.. so I feel like a complete jerk. Referring, all these people who are also having similar problems... I called the owner 4times to speak with him directly and got no return call.. I did everything they asked me to do like water when needed and no watering when there was to much... also had my lawn cutter raise the blades do no scalping of my lawn happpend. NOTHING CHANGED ON MY END OR WITH MY LAWN CUTTER. AND MY LAWN WAS PERFECT FOR THE 1ST YEARI AS SEEN IN THE FIRST FEW PICTURES ..I received. Money credits for all the referrals I sent to liquid lawn and spent that money on services. Rather than take the cash for the referals... I also had to pay to re sod sections of my lawn 2 different times out of my own pocket.. why did my lawn get to the point of having to re sod. When I was paying to keep it healthy..p.s.. I received money from liquid lawn for referrals which I used to pay for everytime the treated my lawn which is basically my money I spent.. so services were not free .and I received no notice of termination. Just stopped my service. .now I am stuck with a completely bad lawn and stuck having to get a lawn company

Selected excerpts from reviews published on Google and Yelp, not reviews collected by this site.