Massey Services GreenUP Lawn Care Service

Hours from public listings.

Reviews

• elizabeth fouldsGoogleJuly 2026

  This is specially for Daniel Broadbent, Inspector. I had to leave the house and he was on another appointment and straight after dealt with my geyser issue. Definitely want more professionals like Daniel. Many thanks.

• Lynn DiseGoogleOctober 2026

  Sean Powers from Massey was here and he was so knowledgeable. I would definitely recommend him! Polite and answered all my concerns & questions. Great employee! Lynn Dise, Village of Lynnhaven in The Villages.

• Darrin BevisGoogleJune 2026

  I have been with Massey for a couple of years now and pay way too much for the quality of service I receive. I will soon be switching. I shouldn’t have to call for them to let them know the weeds keep growing and are not controlled. I have attached pictures. My lawn used to be one of the best in my neighborhood and is now in need of a re-sod job due to the weed pressure and now have gray leaf spot that has not been controlled either. Pictures don’t show the amount of nutsedge that has invaded my lawn… I pull weeds when I can since Massey can’t control them. Even the easy broadleaf weeds are left unscathed after their visits. Terrible service that was good at first but has been a steady decline.. would not recommend this company.

• 454 MuscleGoogleJune 2026

  Massey (almost) refuses to honor written contract (updated 5/28) No matter how many times I call Massey, they refuse to honor the contract I paid for and perform a spring aeration on my lawn. My "Landscape Service Agreement", from Massey, has a "Monthly Landscape Service" section that explicitly includes "Annual aeration". But, no matter how many times I call Massey, they keep telling me that someone is coming out to do the aeration but no one ever shows up. 5/2/25 I called Massey and spoke with Sid (who is very nice on the phone) - she said they are scheduling aerations for the middle of May but do not have the schedule yet. Sid will call back when they are making up the schedule. --> No one called me back. 5/13/25 It is the middle of May and no one has called be back, so I call Massey and speak with Kensey (who is very nice on the phone) - she said that my aeration is scheduled for next week. She will add it to the my service list on the website. --> Aeration was added to my account "upcoming services" listing for 5/21. 5/21/25 --> No one showed up to aerate the lawn. 4:30 PM I called Massey and Kensey said the aeration is now scheduled for Friday 5/23. 5/23/25 Called Massey to verify that someone is coming out to aerate my lawn. I spoke with John Peters (area manager) who said he will speak with someone to come out and get the aeration done today. --> No one showed up to do aeration. 5/23/25 Called Massey again to verify that someone is coming out to do aeration and was told that the crews are out working until dark. --> No one showed up to do aeration --> Now, my online "upcoming services" listing doesn't even show aeration as an upcoming service. 5/24 9:50 AM Called Massey and they are closed (Saturday) but I was told that the crews are still out working. I left a message to have let me know when aeration will be done. --> No one showed up to do aeration. So, in summary: - Massey does not provide customers with the services in their written contract. - Customer requests for contracted service are scheduled but not performed. - When calling for status of expected service, no one has a definitive schedule or contact with employees in the field. - The online customer portal showing "upcoming services" can inexplicably be updated with services cancelled for no reason. - It appears that Massey is willing to collect annual contract fees but not perform the contacted work. --------------------------------------------- 5/27/25 Updated rating to 2 stars. 7:10 AM Jeremy Giles, Massey landscaping division manager, left a message that he will be out to do the aeration today. Jeremy showed up and did a nice job aerating the lawn. He said he was out at the beginning of the month, due to his wife going into labor. My aeration job was supposed to be assigned to him but it was not. Once he got back in the office and found this job was not properly assigned, he took care of it. --------------------------------------------- 6/5/26 Updated rating down to 1 star. Massey tech pretends to treat lawn; chinch bugs kill entire lawn! In the fall of 2025, I reported a chinch bug infestation on my lawn, due to lack or pro-active treatment by Massey. After several requests, a Massey tech came out. My security cameras captured a total of 1 minute and 25 seconds of treatment for my entire lawn! This is a sham with a fake work order. I reported it, with a video, to the office manager, Mandi Balthaser, who replied "I have re-watched the 15 second video that was sent. There is not enough sufficient footage to claim this service was fake and the video does not show the area that has the chinch bugs like the picture you sent. " I had to have the regional manager come out, and he could not believe the video I showed him. He asked for a copy to confront the tech. The manager stayed and spend 20 minutes treating the lawn all the way around the house. But, as you can see from the March 2026 picture, my entire lawn is dead. Beware the Massey scam - you pay but they do NOT provide any service!!!

• Diane DuranteGoogleOctober 2025

  Poor workmanship and unreliable service — would not recommend Massey for Irrigation or Lawncare (Lawn, Tree & Shrub). Review on Irrigation (see review on Landscape below): We hired Massey Irrigation to repair a broken pipe and add sprinkler heads. Less than six months later, their “repair” broke again. We discovered that the Massey technician went from a 1" pipe to a 1/2" pipe and back to 1", reducing water pressure and causing more issues. We paid for a full year of service in advance but canceled after four months due to repeated no-shows, unprofessional workmanship, and poor results. Even when the technician did come, several sprinkler heads were left unadjusted and not working properly. When the repair failed, we didn’t contact Massey since we had already canceled the service and no longer trusted their workmanship. We hired a professional irrigation company to fix their mistakes (see last photo). Very disappointing experience, would not recommend. Review on Massey Landscape: Similarly to the disappointment with the Irrigation Department, we’ve had an extremely disappointing experience with Massey Landscape Department this year. Their technicians often appear inexperienced, appointments are unreliable, and their business practices raise serious ethical concerns. When a service or “trouble call” is scheduled, it appears in the customer portal. However, when Massey fails to show up, the appointment is quietly moved to a later date—creating the false impression that nothing was missed. This has occurred multiple times throughout the year, most recently with no-shows for a trouble call for weeds overtaking the lawn on August 25, 26, 27, 29, and September 2, 3 & 4, 2025. On August 28, a technician finally arrived for tree/shrub service (ignoring the weeds in the lawn), but the service was incomplete. Although the report stated that shrubs were treated “to promote healthy growth,” the widespread leaf spot and fungus on the shrubs were neither identified nor treated. Similarly, the report claimed that the lawn was “inspected for controllable weeds,” yet the grass remains overrun with weeds, making that claim difficult to believe. Massey repeatedly fails to deliver the services they promise. They often skip treatments for weeds and diseases, neglect portions of the property, and manipulate the scheduling system to conceal missed appointments. Based on our experience, Massey has been unreliable, unprofessional, and unethical in their service delivery.

Selected excerpts from reviews published on Google and Yelp, not reviews collected by this site.