Massey Services GreenUP Lawn Care Service

Hours from public listings.

Reviews

• BrianGoogleSeptember 2026

  ⭐️⭐️⭐️⭐️⭐️ Excellent Irrigation Service We have been extremely pleased with Massey Irrigation Services. Their employees are always professional, knowledgeable, and courteous, but Jacob really stands out as exceptional. Whenever Jacob comes out to work on our irrigation system, he does an outstanding job. He knows the system inside and out, takes the time to diagnose problems properly, and makes sure everything is working the way it should. Even when we simply have questions about our irrigation system, Jacob is always willing to explain things and make sure we understand what’s going on. What really sets him apart is that he genuinely cares about his customers. He’s polite, professional, extremely knowledgeable, and takes pride in doing quality work. You never feel like he’s just trying to get in and out — he wants to make sure the customer is taken care of. All of the Massey employees we’ve dealt with have been top-notch, but Jacob is truly exceptional. We highly recommend Massey Irrigation Services and especially Jacob for anyone needing irrigation service in the Winter Garden/Orlando area. Five stars without hesitation! ⭐️⭐️⭐️⭐️⭐️

• Suat AltundalGoogleSeptember 2026

  I initially gave a 5-star review after accepting a quote for lawn care and irrigation services, but six months later, the experience has been extremely disappointing. Despite making full, timely payments, our lawn is still overgrown with rapidly spreading weeds that my son has to trim almost weekly. Also the irrigation system was never properly fixed—I have to manually shut off the valve every time to prevent leaks and avoid massive water bills. I have called customer support multiple times to request extra weed treatments and sent several emails directly to the representative to address these issues, but nothing has been resolved. The complete lack of follow-through and care for existing customers is unacceptable.

• Chris RichGoogleJune 2026

  Do not hire Massey for lawn service. I hired them in August 2025 to treat my rental property. The sales rep promised they could revive the stressed grass and would call ahead before each visit so my tenant was aware. A lock was installed in December 2025 and in February 2026, my tenant asked me if I was still paying for Massey because they have not been coming to house and the yard was looking worse and worse. She also was not receiving the calls the day before the service (Note: The pest control tech did call and serviced without issue). My tenant is disabled and home 95% of the time, and has multiple cameras installed on the property. She confirmed that the lawn technician wasn't showing up at the times listed on the invoices, but I was getting charged for a full service. At this point I requested to speak to a manager and was connected to the service manager, Mike, who took 10 days to visit the property and showed no concern or urgency for the situation. When I asked what took him so long he replied, "I'm too busy." I am not sure what takes precedent over a dying customers lawn, but what an unprofessional answer. I questioned whether the technician ever went to the property and he assured me they did. I requested truck camera footage 3 times from Mike and once from the GM Dale and never received it. At one point Mike stated, "The back looks better than the front." What does it say about the quality of their service when the back that was NEVER treated looked better than the front that WAS treated? It took 2 weeks for me to connect with the GM Dale, which in his defense was because he had a personal emergency, so I do not hold that against him... I just wish that would have been explained to me before I spent 2 weeks trying to get ahold of him. After he went to the property himself, Dale requested the water bills and we discovered the irrigation system had failed and was not running at 5am like it was supposed to which contributed to the grass dying, so not entirely there fault anymore. But the technician never said anything about the obvious issue, he just kept (allegedly) spraying visibly dying grass and charging full price. When Dale asked the technician he stated he thought we were prepping to resod. Think about that... he thought we were going to resod, but kept spraying it and charging me nonetheless. Just another stop on the route. I wonder what would have happened if the technician acknowledged the grass was dry, dying, and looking progressively worse. Could we have saved it? After weeks of runaround, broken promises, and frustration, they quoted $1,147 to resod only the front. I canceled and requested a call back from Dale to discuss the fact I paid for full service and at best only received the front. I never received a call back. All I am left with is a dead yard that needs to be resodded. The one bright spot was Jackie, who answered 95% of my calls... she was fantastic. Jackie was responsive, kind, and genuinely helpful every call. She gleefully answered my call every time despite having caller ID and knowing a disgruntled customer was calling. I don't know what she gets paid, but she deserves a raise. In conclusion....If you need lawn service, do not hire Massey. Go anywhere else. Literally anywhere else.

• Aya Support TeamGoogleJune 2026

  We needed repairs to our sprinkler system after town contractors replaced all of our sidewalks. Aidan and Kevin arrived and were aware of the Massey inspection repair list and were prepared to tackle the issues. Both were very professional and knowledgeable and completed all of the repairs in one visit. They also demonstrated all of the sprinklers were in working order and we were very pleased with their work.

• Rob LegenhausenGoogleOctober 2025

  I switch from a small firm to Massey a couple years ago…Big mistake. My lawn has gone downhill ever since. I’ve talked to so many techs and nothing has changed, it’s horrible, the managers won’t even call me back. Take a look at the backyard and keep in mind it was perfect when I hired Massey a couple years ago, and it has looked like this since they took over 🤯🤦🏼‍♂️😔 I would have left a Zero Star review but that wasn’t an option, so we’ll go with 1.

Selected excerpts from reviews published on Google and Yelp, not reviews collected by this site.