Naturescape Lawn and Landscape Care

Hours from public listings.

Reviews

• Paula PappasGoogleJuly 2025

  I’ve had Naturescape for a number of years. There were a few bumps in the road when I first started contracting with them annually, but things have vastly improved. (I’m not certain, but I think they’re under new management now) Of late I’ve experienced excellent customer service and communication. I would highly recommend this company. I’ve got the best looking lawn in the neighborhood!! (Everyone always ask me about it so I tell them about Naturescape!

• Anthony CorsigliaGoogleAugust 2026

  Changing to 3 stars because after a BBB complaint they checked my account thoroughly and claimed an accounting error caused the double billing mistake, and they even refunded my previous payment. My experience with Naturscape: I paid in advance for a full season of lawn treatments, expecting the agreed-upon service and reasonable results. Instead, my yard was sprayed only twice, and even after those treatments, it looked terrible. In June 2025, I called to complain and was told someone would come back out to respray my yard. No one ever showed up. I called again and was once again promised a respray, and again, no one came. After that, I contacted the company to cancel service. Despite the poor results, the missed follow-up appointments, and my cancellation, I was never refunded for the season I had already paid for. Because I could not get this resolved through Naturescape, I disputed the charge with my credit card company. Then, in October 2025, I received a bill for a little over $200 for the partial sprays that had been performed. At that point, I paid it simply to put the entire frustrating experience behind me. Now, today, I am being contacted again about another bill dated March 2026. When I asked what it was for, I was told it related to service from last year. I made it clear that I had already cancelled service, had already paid for the limited and unsatisfactory work that was actually performed, and would not pay for treatments that were promised but never completed. It is unacceptable to charge a customer for services that were never provided, especially after repeated complaints, repeated no-shows, cancellation of service, and prior payment to resolve the matter. This entire experience has been extremely frustrating and disappointing. I tried multiple times to resolve this directly and fairly, but Naturscape failed to follow through.

• Douglas HarperGoogleJune 2026

  Have had Naturescape for several years. For the 1st few years our yard looked great. Even recommend them to multiple neighbors and friends. Then last year 2025 the quality of the onsite service and customer service diminished dramatically. My issues started last summer with clover, dandelions and other weeds. After multiple attempts calling them a being on hold for 30 + minutes with nobody answering i left several emails and photos. Since last year have had multiple staff and managers contact me and promise to correct the situation but as of June 22nd 2026 nothing has been done but empty promises. Extremely Disappointed Douglas Harper Illinois City, IL

• Cindy WilliamsGoogleAugust 2025

  They came out. Did the service too late in spring? I've called back trying to get them to come out. And respray, because I have clover and broadleaf, all over my yard, I've already paid over a $100 for the service and can't get a call back and can't get them back. I don't know that I will use NatureScape In the future, because their customer service over the years has gotten really, really, really bad.

• Corey PuckGoogleDecember 2023

  They made my lawn look great. Reasonable pricing. Wish I had a better idea or timeline of when they were coming. Edit: 2 years later. My in-laws lawn was aerated and overseeded way too late in the season. They didn't aerate the back lawn. No explanation as to why. We called and no answer. We left a message and never received a call back. Neither myself nor in laws are customers anymore. My experience is they did great the first year and let it slide after that.

Selected excerpts from reviews published on Google and Yelp, not reviews collected by this site.