Hours
| Sunday | Closed |
|---|---|
| Monday | 8 AM to 5 PM |
| Tuesday | 8 AM to 5 PM |
| Wednesday | 8 AM to 5 PM |
| Thursday | 8 AM to 5 PM |
| Friday | 8 AM to 4 PM |
| Saturday | Closed |
Hours from public listings.
Reviews on What Grass Is This?
No reviews on this site yet.
Reviews
- Nancy PrelaskeGoogleJune 2026
Before hiring Naturescape, our Lawn was looking sad, but With their help, it’s recovered and is thriving. We couldn’t be happier with the service. Calling the office is a pleasure.
- Brian BuroffGoogleOctober 2026
UNRELIABLE SERVICE AND TERRIBLE COMMUNICATION!! This company sent me emails and letters in the mail for a year. They've called me and left messages trying to get my business! So........I signed up and confirmed fall core aeration with NatureScape over a month ago back in late September. After waiting weeks with virtually no updates, I finally had a service date scheduled for last Monday. On the morning they were supposed to arrive, they called to cancel, stating the technician was out sick, but promised they would get me back onto the schedule immediately. Another full week has passed since then, and once again: complete radio silence. No phone call, no email, and zero effort to reschedule or follow through on their commitment. The fall window for aeration is slipping away, and relying on NatureScape has been a complete waste of time. Megan De Leon was my service representative and has completely ignored me for another week!! If you value punctuality, dependable customer service, or companies that actually honor their schedule, look elsewhere.
- DaveGoogleJune 2026
I waited nine months for my "guarantee" after this company completely cooked my front lawn. Zero accountability and I had to speak to the corporate office on several occasions, who also required months and months to get someone out to do some pretty basic repair. I usually try to reserve reviews for positive experiences, but this was a special level of bad. They were nice enough to call again this season to sell services like nothing happened. Must happen often.
- Dan DraimanGoogleFebruary 2026
Misdiagnosed My Yard, Broke Every Promise, Then Sent Me a Bill Naturescape sold me a yearly treatment plan after confidently telling me I had a weed problem. After multiple failed treatments and months of watching the growth take over my front yard, their own manager confirmed it was never a weed — it was a grass type they weren't equipped to handle. A fundamental misdiagnosis from visit one. That same manager (Ryan) took full responsibility and told me I wouldn't owe anything. Then he left the company, and, here's the kicker, all his notes and account history were deleted with his account. So I received a $200 bill and had to start from scratch explaining everything to a new manager. Over the following months: every promised callback never came (I always had to call them), Vicky confirmed the issue after reviewing photos, escalated to the regional manager for a resolution. Then, three weeks of silence. When I finally got an answer, it was that I still owed ~$150 because they did treat my weeds, just not the problem I actually hired them for. I was also told I could not speak to the regional manager myself. My yard is now in worse shape than before I called them. I'll have to kill and reseed the entire affected area at my own expense. Naturescape's record-keeping is a disaster, their follow-through is nonexistent, and accountability disappears the moment it's inconvenient for them. Avoid at all cost. Attaching my yard photos AFTER the several treatments. This is what they want me to pay for.
- Kristina BucciGoogleAugust 2024
We have loads of crabgrass and weeds. They say they will come out and send a “specialist” out within 72 hours. I am on 5+ weeks of me constantly calling and talking to upper management and still have had no rectification. We spend a small fortune on watering with system and a lawn service on top of having it professionally landscaped. You would never know it with all the weeds in our yard. Still waiting for them to fix it almost mid August. We have had weeds all summer and paid a good amount for Naturescape services.
Selected excerpts from reviews published on Google and Yelp, not reviews collected by this site.
Questions about Naturescape Lawn and Landscape Care
Is Naturescape Lawn and Landscape Care open today?
Naturescape Lawn and Landscape Care posts 8 AM to 5 PM on Monday, in Joliet local time. The full week is in the hours table on this page. These are the hours the company posted, not a live check, so call ahead on a holiday.
What services does Naturescape Lawn and Landscape Care offer in Joliet?
Its listing covers lawn care, landscaping. Scope and pricing per service are set by the company, so confirm both when you get the quote.
What do customers say about Naturescape Lawn and Landscape Care?
Naturescape Lawn and Landscape Care holds 4.5 on Google from 169 reviews. The review cards on this page carry the wording; the scores here are counts, not our own assessment.
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