Paul's Lawn & Turf Inc

Hours from public listings.

Reviews

• Bill AndersonGoogleJune 2026

  Was looking for weed eater repair parts for an old weed eater. When I called they said they have parts. When I got home with new parts they didnt fit. Took my weed eater with me. They gave me the more expensive parts I needed, and never charged me the difference, and apologized that I had to make a second trip. I will definitely go back, and would recommend them. Great customer service. Thank you!

• Shawn JGoogleJune 2026

  Guys behind the counter wont recognize when you walk in even when you're the only one there. Rolling their eyes when asked to help, pathetic service and sends you elsewhere

• Karen WilsonGoogleJune 2024

  I have had them service my zero turn for the past 4 yrs but this year when I had them service it they had it for 4 wks before it was returned. Then the first time started mowing it smoked awful but i figured there had been some oil spilled on motor and it quit smoking after a few minutes. Then it died after about 10 mins. I thought it needed a new battery so I went and bought one and replaced it and finished mowing. The next week i started it and mowed maybe 5 minutes and it died again. Took it back to them and they had it until this past Friday which was going on 7 wks. During this time I have called numerous times with no answer. I have went to see them and been told that the pto clutch was the problem and was told i would be called with an estimate on price which never happened. Then i finally got them to answer the phone and was told the clutch had been ordered. This past Friday I went by their shop to see if the clutch had came in and get an update. I was there for way over an hr with Chad looking to see why the clutch had not been shipped. He did not even engage in a conversation with me and was standing there in front of computer and actually nodding off many times with me standing right there in front of him. My patience at this point is wearing very thin. The lady from the office came up there and noticed I had been there quite some time and said “honey you can go home and he can call you when he finds out.” I said no one ever calls me with any information about anything and my mower has already been here 6+ wks. The lady even said to me “at this point my patience would be wearing thin.” I said well mine is also. I then exited the building came hone got my truck and trailer and returned and picked up my mower and the clutch that had been removed. Just for the record I always went and paid my service bills within a few days of each servicing in full. This yr the service bill was close to $300 and that was just for a regular service that took 4 wks. Also my mower only has 218 hrs on it and is garage kept and cleaned after each mowing so it has been well maintained. Upon picking it up I find that it has been outside for over 6 wks with all the flooding rains we have had. To say that I am upset over this entire situation is an understatement. Their lack of professionalism and communication skills is pathetic. When someone has been waiting as long as I had and Chad is standing there right in front of me nodding off and not even trying to communicate with me was extremely disrespectful and let me know that my business meant nothing to him. I was told by them that 4 of their employees had left and they was struggling because they had no help. I understand that but you still do not treat your customers like they dont matter they are what keeps you in business. I would not recommend this place for any repair work and I sure would never purchase a new mower from a business that is this unreliable. I was also told that Chad was spreading himself to thin because he is mowing yards after work until nighttime. Well that is all well and good but he needs to take his day job more serious. When you standing there with a customer right in front of you and you are nodding off multiple times it makes me really wonder if the clutch had ever even been ordered in the first place! Also I had to give them 1 star to be able to post this review but my real desire is negative 0.

• Alexander KirsteinGoogleMarch 2024

  Said 2 days to look at it. Took 2 weeks. Never called me with the findings. They dig work without any quote, call or approval and against my directive to call with findings before any work is done. Cost more for an oil change on a 1 qt tiller than on my 3/4 ton 7qt truck. Worst was they didn’t find the problem claimed it was a different problem until I came and proved them wrong and took my equipment to a family run local warranty authorized service center. This place was once an option but no more without doubt. Heard the owner passed and the place has lost all ethical boundaries and integrity since. Sad. Regret not reading the reviews first just like this one. My bad.

• Jason ShoresGoogleMay 2023

  Dropped off my weed eater on a Thursday to be serviced. I wasn't told any timeframe on when it would be fixed due to "they only work on them on Tuesdays". When I called them a week after it being dropped off, I was told "I'm sure it's not fixed". When I called after two weeks of not hearing anything, I was put on hold for 20 minutes, had to call back after no response and basically demanded information on the status of my weed eater and that I was not happy with the service I was receiving. Then, magically, it had just been fixed, but they didn't have a price quote for me at that time. A couple hours later I was called and given the total for the repairs. In my opinion, this is NOT they way to handle a business. No timeframe on when their work would be completed and very poor communication. I would not recommend this business to anyone, and I hate to do that as it is locally owned. I will never recommend this company to anyone that I know.

Selected excerpts from reviews published on Google and Yelp, not reviews collected by this site.