Pondside Nursery - Garden Center and Landscaping

Reviews

• James HalsallGoogleMay 2026

  Pondside Nursery did a great job locating a hard to find item for me. Heather gave me exceptional, enthusiastic customer support! Heather contacted me minutes after my email inquiry, said they carry the item I needed AND was able to locate even more of that item for me than I was expecting! Heather was very friendly, empathetic and very willing to go out of her way for me without hesitation! Pondside Nursery offers fantastic customer service and has the capacity to identify and stock unique hard to find high quality products. My experience with Pondside Nursery has been an absolute pleasure!! Exceptional! I look forward to doing business with them in the future. They receive my highest recommendation!

• MamamisoGoogleJuly 2025

  I went there to get two small trees for my front patio entrance. When I spoke with the staff person, I was very clear that the trees would be planted in a 12 inch ceramic pot, fully facing West being hit directly by the sun most of the day with no shade. The trees died after two weeks, they completely burnt while I followed all the instructions I was given. I called them to let them know and see what we could do about it. While the first person I spoke to was very nice, the manager Heather was not helpful at all, she did not even asked me about the type of tree, what I did to maintain. She just said there is nothing they can do. While I understand their policy, I found her rude and not understanding at all. I was not angry, not accusatory, not even asking for a refund. I won't go back and do not advise anyone to buy anything from them given their lack of good customer service and professionalism. I lost $300.

• Christine SullivanGoogleMay 2025

  I decided that this was the year to plant some trees that I have been wanting for a long time and boy did I pick the right place with Pondside Nursery! Ryan was exceptionally helpful from the first time I stepped on the lot until delivery and planting. Nancy also assisted in finding just the right trees for the area I was looking to fill-in. I can’t wait for round two with flowering shrubs! Thank you so much for helping me make my landscaping vision come true! I wish I could give more than five stars! ⭐️⭐️⭐️⭐️⭐️

• D KGoogleApril 2025

  Delightful little nursery, very economical and sturdy, well attended plants.. shrubs, annuals, perennials- check them out. They've got a nice selection of pottery, wooden decorative pots, some ancillary gardening tools, soils, treatments, etc. Stop in for a look-see!

• Steve MaherGoogleJuly 2023

  I hired Pondside owner Jake for a $250 landscape consult way back in April. He never followed up with any recommendations . I did get a couple of emails, saying they were backed up, but that they would get to me eventually. Finally, they told me that they would be able to follow through in July. So I waited. We’re in late July now, and nothing. I have phoned and emailed on several occasions, and NO response. Inexcusable. Not only did I not get my garden planted…I’ve lost a year of growing time. Reading other reviews, it seems like my experience is not unusual.

Selected excerpts from reviews published on Google and Yelp, not reviews collected by this site.