Pro Turf Outdoor Services LLC

Hours from public listings.

Reviews

• Julie DriesengaGoogleJune 2026

  Absolutely horrible. We hired Pro Turf to hydroseed a small yard. We asked at the time of quoting what we needed to do for preparation. We were told nothing, they would rough up the soil for prep and apply. Instead, they sprayed VERY unevenly, over several inch tall weeds, ZERO roughing or prep. We contacted them the day after application w/ concerns & were told it "looked normal" & to "give it time". After 2 weeks, we reached out again. LOTS of bare spots, weeds taking over. We were humiliated. Our summer getaway that we have worked hard on for 2 summers was getting nothing but negative comments & mockery at every turn. (All of the previous work we did ourselves. We hired this one thing out since it was the "finishing touch" and we wanted professional results without worry.) Again, we were told it "looked normal" & informed that the OWNER OF THE COMPANY was the person who did this job. I asked them to meet me on site to see in person, put a company sign in the yard to promote their work if they were proud of it. They ignored that request. We continued to reach out and ask that they make things right over the next few weeks. Each time, they tell us it's normal, we're not being fair, etc. Of the few places where grass is actually growing and looking nice, much of it is in my landscaping, where it should have never been sprayed. This also causes me extra work. They STILL will not come see in person, only try to string us along, saying they'll overseed and that the weeds are normal. SOME weeds, I can understand. However, the front third of our lawn is either ALL weeds or bare spots. ZERO grass. They will not respond when I ask for a date for correction. We have tried to be patient, fair and give them the chance to make things right. Things go sideways, we all get that, but then it needs to be appropriately addressed and resolved in a timely and professional manner. At this point, I have absolutely no faith that they will do anything to correct this. We will have to ride this out through the summer, putting off further upgrades planned once we could use the lawn and likely have to start all over in the fall. Horrible quality, no accountability and terrible response to customer concerns. If you're looking for a professional, reputable company to help with your lawn, this is not it.

• Tim JelsemaGoogleJune 2026

  I cannot recommend this business. They have been unreliable and have flat out ignored us. They serviced our irrigation system last year amd we planned on them doing it again this year. On April 10th they sent out an email to all irrigation customers stating they would open the irrigation system at some point from the last week of April to the first two weeks of May. They explicitly requested we don't reach out as they would give us a day or two notice before showing up. No word for the next 5 weeks. May 16ish I called multiple times without answer. Over the next 2 weeks I called, emailed, and texted the 3 points of contact offered and never received any acknowledgment that I was reaching out to them. I was completely ignored. Finally, I texted the number requested, one final time, that I was getting no response and my yard was getting torched from the heat. I got one text back essentially saying "I'll look into this tomorrow and get back to you." Well, it's been 2+ weeks from that text and no answer. I had the system opened by someone else this past weekend and they noted there were a bunch of old leaks in the tubing and a couple other things that had been ignored in previous opens/closes. Had the tubing replaced and the irrigation system is working 2x better than last year. Do not get into business with these guys. There is a reason they have a sub 3 star rating. Lazy, unresponsive, and flat out unprofessional.

• Store 1979GoogleMay 2025

  I have tried to reach them several times regarding our landscaping and mowing and after 5 voicemails I still have yet to get a call back. As a local business in the area, my advice is to actually answer your customers and care about them if you want to ever gain new customers and keep current customers. I highly recommend going somewhere else.

• Chris - Sue B.GoogleNovember 2022

  After ok service on mowing in 2021. Contacted them for fall clean up and areation of our yard to help with winter drainage. After supposed clean up arrived at the home couple days after. Pics show what I found. I sent an email asking what was included in clean up and ressponse is in qoutes "Overall, a fall clean up consists of a property clean up that involves leaf removal of what’s down, a mowing and bagging, flower bed maintenance, and debris removal. It looks like the aeration was always on the radar to be completed but was never got to within the crew’s day’s work" Charged me $250 and pics show they did nothing that was included. Will never do buisness with them again and suggest you do not either.

• Debra PageGoogleJune 2021

  They came pretty quickly to look at my property saying they would have a quote in a few days. I called a week later and they said they would send it the next day. It's now been 3 weeks and no quote. I will have to assume this lack of follow through would be the same if they were doing my project so I guess I will be looking elsewhere.

Selected excerpts from reviews published on Google and Yelp, not reviews collected by this site.