Professional Turf, Inc.

Hours from public listings.

Reviews

• Sofya DolinkoGoogleJuly 2023

  We used their services for few years now. Never had issues prior to this year. In fact the tech was so professional last year that he came in and recommended canceling service because we had a neighborhood-wide road works so the lawn was terrible. This is first year that we have only received one application even though pre-paid for 4. The service rep on the phone was super sweet and professional when canceling. Maybe they are having an off year :(

• Shujaat ShahGoogleJuly 2026

  Unethical business. Called then for an irrigation startup. Technician came and started the system and informed me that one of the zones wasn’t working and that I need to call them again to have that fixed as against fixing it there and then. I did exactly that and couple of weeks later the same technician shows up. 5 minutes later he tells me that all zones are working just fine and he didn’t need to do anything but then I get billed for his visit. Essentially the technician suggests something is broken, comes back for a second visit to fix nothing and I end up paying twice.

• Joseph McDonaldGoogleOctober 2025

  I am very disappointed to have to leave this review because we have used proturf for several years and all but one of the techs that we have had have been knowledgeable, professional, and very helpful and flexible. That being said, as many other comments have suggested if you ever have a problem don't expect any help or response from management. Earlier this summer I asked for them to come out for a spot treatment because several crab grass spots had popped up in our yard. A different applicator than normal came promptly while we happened to be away from the house. My wife came home with my not yet school age children and saw the safety sign in the grass and so told them to stay in the driveway when they ran out of the garage to play after getting home. What she was yet unaware of is that the tech in this instance and without our prompting or knowledge had sprayed our driveway (it is concrete and we get a small amount of weeds in the seams) down with weed killer and it was still wet. My wife immediately smelled it when she followed the kids out saw that the driveway was still wet and there was clear evidence that weeds there had been sprayed. She had to bring them in and wash them down and wash all their shoes. This made me angry, but miscommunications happen and I when I called to complain about what happened I would have been satisfied to hear from a manager something along the lines of "I'm really sorry that happened, we take children's safety seriously we'll make sure that doesn't happen again." Instead after months of calling and requesting to talk to one of the managers I never received a call back. I heard from my applicator who apologized, but in a very condescending manner. And on my final call a month or so ago, I was expressing my frustration to the receptionist about not feeling like my children's safety was being taken seriously she was EXTREMELY rude to me. She said things like "what do you want me to say?" and I said, I want to hear from someone in charge that you're sorry and it won't happen again. And again in a very condescending and rude tone she goes "well we're sorry and it won't happen again." I really don't think I was being unreasonable because again my kids were PLAYING IN WEED KILLER because they sprayed our driveway without our request, permission or knowledge. I'm considering alternative actions at this point, but leaving this review is just the next step in a months long experience of trying to get someone here to take my family's safety seriously. The frustrating thing is that the one issue that we've had with proturf on an ongoing basis is overeager applicators spraying where they aren't supposed to. I've complained about it for years and never heard back and now when it finally put my kids in danger I've been treated very rudely and ignored.

• Bill PerryGoogleJune 2025

  Pro turf will never go near my yard again. After spending months, preparing it for a graduation party. They destroyed it in one application. Feel free to form your own opinion based on the before and after photos. If the review could be negative, I would gladly put it. I called and asked to speak to someone about it and was told well, we will leave a message for the lawn care manager and they’ll get back to you in a week or so. They destroyed my yard five days before the graduation party. I would recommend no one go anywhere near this company. The first two photos are before and the second two photos are after. They absolutely killed my brand new Sod.

• BD FryeGoogleMay 2025

  Was told I was able to start service two weeks ago. They no-showed. I called back & was told that there guys schedule their own shifts - that I may be able to get started next week. Outside of Jerry (he was great) who came and gave me the estimate, the customer service has been awful. Weeds work on time - they have weeks to be attacked - obviously Pro Turf doesn’t have the same philosophy of working on time. The people leading this company should be embarrassed by the lack of professionalism that “they” show. Jerry is a good guy - Pro Turf otherwise is just another “weed” in the profession. Get your stuff together ProTurf.

Selected excerpts from reviews published on Google and Yelp, not reviews collected by this site.