Salient Landscaping, Inc.

Hours from public listings.

Reviews

• Robert KayGoogleSeptember 2017

  We hired Salient Landscaping to install a large rock wall in front of our house and on either side of the driveway around the culvert. Included was new Landscaping with trees, flowers, sod and mulch. We also had 3 stumps ground and the front lawn regraded prior to the sod installation. Salient provided the best estimate for the job and was able to accommodate us in their work schedule in a timely fashion. Their crew was professional, knowledgeable and quiet while they worked. They also cleaned up the job site every night after they completed their work for the day. The work was completed in a timely fashion. Like most projects we increased and changed the scope of the project as it moved forward. Salient accommodated our changes at a very reasonable cost. We had one issue with a section of the new sod not establishing itself and Salient replaced that section for us under warranty. We also had an issue with two plants not looking healthy after they were planted. Again, Salient replaced these two plants at no cost to us. We would HIGHLY recommend Salient Landscaping and plan to use them again for future landscaping projects.

• Chending WuGoogleFebruary 2024

  I have used Salient Landscaping 6 years ago and had a good experience. Therefore, when I needed landscaping services again in 2023, Salient Landscaping was my first choice. However, this experience was completely different. The owner, Chris, was very unresponsive. I initially approached him in June, after promising me to send the quote, he soon stopped responding. After many reminders, we finally got something worked out in September. To start service, he required me to pay 3/4 of the quote, and I paid about $800 before any work was even started. My primary focus was to "dejunglize" my rental property. After he completed the work, my tenant sent me some pictures. My property was slightly better than before but not much at all. There were still extremely tall weeds everywhere. I called Chris to find out more, and he was actually honest about this matter. He said he cut things down but didn't instruct his crew to pull the weeds. He promised to send someone out to take care of the problem. No problem so far. Then, he stopped responding. I tried to text him, call him, over and over and there was just no answer. The issue dragged on from September into November and the ground started to freeze. He was so unresponsive to the point that when he finally answered his phone, I was shocked. He said he had no excuses for not answering, in other words, he just didn't feel like it. Since I waited an entire season to get my property cleaned up and received horrible service, I just wanted my money back at that point. The quote included many other services that wasn't performed, such as 4 treatments of fertilizer and weed control. Initially I wanted all the money back, since I wasted precious time to get the property cleaned up and spent all this time and energy trying to communicate with the owner. Chris was furious but said he would look to see what he could refund and let me know "the next day". Again, he went MIA for weeks. After many texts, he was very upset and only wanted to give me $100 for future services! He even said he had a feeling that I was one of the customers who would take services and not pay. It's extremely rude to say to a customer, let alone that I paid for 3/4 of the service before any work was even started! After a few days, I acknowledged that the owner had a point. After all, he did do a small portion of the work. I agreed to compensate him for what was already done and just wanted a refund for anything that has not been done. I wrote him a very objective email breaking down our itemized agreement trying to resolve the matter in a civil manner. Guess what, it's been months and he hasn't responded! Please save your time and energy and stay away from this company. AT LEAST, pay as you go! You will not get your money refunded.

• denise hoffmanGoogleNovember 2023

  We requested several small landscaping projects be completed at our home in July 2023. We got a very quick response, a quote and paid the full deposit ($1900) as requested. We were assured that since this was a small (one day job) it would be easily scheduled, and they would be in touch. I sent some dates to work around (nothing complicated - a one day event and then a week of vacation). And then crickets. No communication for several weeks. I reached out several times and finally got a response. We then got two of the projects completed on Labor Day weekend which was fine, got the third part done a few weeks later and now nothing since the middle of September. We have one job that needs to be finished and have had no response after reading out multiple times. I'm very disappointed in this company and will not use again and do not recommend anyone else use them. And while ¾ of the work was completed we paid for 100% of the job and will be out the remaining money – plus now need to find someone to complete the job. As it’s now too cold this will be delayed until the spring.

• Patrick BaroneGoogleJune 2020

  After much research and due diligence we decided to give our retaining wall project to Salient. Chris, the owner, took the time to answer all our questions and provide us with many different options and prices. He was always available every step of the way, and anytime we had a question or concern, Chris was there to help. Based on his advice we eventually decided to use stacked stone, and the result is stunning! Our backyard was neglected for decades by the prior owner, but our new backyard is beautiful thanks to Salient and many neighbors have commented about how great it looks! The Salient craftsman who built the wall were polite and responsive and tried hard to make sure we were happy. Plus, I know the job was done right. I've had sub-par contractors do brick walks and patios, and if the prep is wrong, the thing quickly falls apart, especially in Michigan's tough weather and harsh winters. With Salient, the base was properly prepared, and I'm confident we'll be enjoying our new backyard for decades to come. I highly recommend Salient!

• Michael J. GrotenrathGoogleApril 2020

  After dealing with subpar contractors for our yard, Chris was a saving grace. We finally have a yard we can enjoy. The whole process was seamless. Chris kept us informed throughout the whole process. He was punctual and professional. I was very impressed by the quality of the work. I would hire him again for future projects as well as recommend him to family and friends for any landscaping needs.

Selected excerpts from reviews published on Google and Yelp, not reviews collected by this site.