Senske Lawn Care Services - Yakima

Hours from public listings.

Reviews

• Ellen Kohler KravaGoogleJune 2026

  Michael is a very hard working young man. He just finished educating me on the 9 zones of my drip irrigation system and was respectful and patient. Prior to this he tracked down a cracked irrigation pvc pipe, doing the work of 2 men.Many thanks Michael!

• Bob ElkeyGoogleOctober 2026

  The work installing our Christmas lights was exceptional! The crew was professional and organized. They provided clear communication and were done on schedule. We love the finish product! Thank you Senske!!

• Clarissa MGoogleOctober 2026

  My experience with Senske has been extremely frustrating. I was discussing pest control options but had not selected a package or authorized a service. Despite this, a technician came to my home and performed an exterior treatment that I was then billed for. I received about 10 minutes’ notice and immediately called to stop the service, but it still happened. Their text 10 minutes before arrival was my first notice anyone was coming. I immediately called, said I hadn’t authorized the service and didn’t want them on my property, and asked them to review their recorded calls to verify that I never agreed to a visit or treatment, but was told there was “nothing we can do about it now.” Trying to resolve this has been just as frustrating. I’ve left voicemails and sent emails without receiving a response. I’ve also received calls from them that ring for about one second before disconnecting, leaving me no opportunity to answer or actually discuss the issue. I have reported my experience to the Better Business Bureau and will also be submitting complaints to the FTC and the Washington State Attorney General. I’m sharing this so potential customers are aware of my experience with unauthorized service, billing, and the difficulty of getting someone to respond and resolve the issue.

• Nick BeckerGoogleJuly 2026

  I had high hopes for Senske Lawn Care based on my initial conversation with them. Before signing up, I was specifically told that my first service would be provided at no charge. However, after the service was completed, I was charged the very next day. I contacted their office, and the representative reviewed the account notes and confirmed that my first service was indeed supposed to be free. I was told the mistake would be corrected immediately and that a refund would be issued. Unfortunately, that was over two weeks ago. I still have not received the refund, and despite multiple attempts to follow up, I have been unable to get anyone to return my calls or provide an update. Mistakes happen, and I understand that. What has been disappointing is the lack of follow-through and communication after the error was acknowledged. Customer service isn't just about fixing problems—it's about following through on the commitments made. I hope Senske improves its communication and customer service so others don't have the same experience.

• Elizabeth DraneGoogleJuly 2026

  I rarely leave reviews for anything, but hopefully this helps someone else consider a different company. I signed up for a specific service, as I received a postcard in the mail. Senske took my account information for auto-billing at the time. Soon, I began receiving all of these texts saying that Senske was coming out to do this and that (aeration and reseeding), so I called asking if the services they were scheduling were included in the special I signed up for. I was told yes by customer service. Suddenly, $230 was taken from my acct. I did not ask for these services and even called to ensure we were not going to be charged for something we did not request. I have spoken to about 7 different people, all with different answers about scheduling, their processes, etc. I received a call back after explaining and complaining. Was told I would be getting a refund. It has been a month now, and I am still having to call, explaining over and over about what happened....still no refund. Thia company is polite on the phone and acts like things are being handled, but they simply aren't. Another issue we had is them trying to come out and apply weed killer and fertilizer right after the aeration and reseeding, which actually should not occur for another 3 weeks, for health of the grasa. If we did not call to say something, they would have just come out and done it. I have to believe other people who aren't aware of how yards should be cared for are trusting this company and their scheduling. Even after explaining services we did not ask for had been performed, they almost did it again...and mind you, I am still waiting on the refund from their prior mistake. It should not be this complicated. I should not have to call twice a week or more with unresolved issues.

Selected excerpts from reviews published on Google and Yelp, not reviews collected by this site.