TruGreen Lawn Care

Hours from public listings.

Reviews

• Amanda OGoogleSeptember 2026

  It's the small details that trugreen pays attention too. It's the feedback they requested when they asked how it was going and they let me explain that I needed the 15 minute phone call prior to them arriving so I could come open the gate and the adjustment they made immediately to do that for me that really holds my attention and keeps me as a customer. It's also what makes me tell others how fantastic their service is. When I tell them my garden is my baby and treat it with love.... And they do.... That's service that really exceeds expectations.

• Debbi JonesGoogleOctober 2026

  My true green specialist is very Knowledgeable about the type of law that I have and the conditions that my lawn undergo through each season and he helps me address any issues that might arise. I really feel confident in his knowledge, and he has helped me improve the health of my lawn exponentially.

• Kathy TruongGoogleOctober 2026

  UPDATE: After I posted this review, TruGreen contacted me and asked me to call them back. I did not contact TruGreen — they contacted me because of my review. I spoke with a representative named Brenda. At first the conversation seemed productive. She acknowledged that there was no reason for a lawn technician to be inside my shed. But the tone changed quickly. Brenda asked why I was “reopening this Band-Aid” two years later, questioned why I had referred my daughter-in-law, and asked why I would even consider using TruGreen again. When I asked what she would want if this had happened to her, she said that if a company had broken her trust this way, she would want nothing to do with that company and certainly would not refer anyone she loved to them. I also learned that the technician involved still works for TruGreen. Brenda said he would likely deny what happened and pointed out that I did not have cameras. She mentioned an ethics escalation, but then questioned what the point would be after two years. To be fair, she also offered a free treatment if I returned. I appreciated the gesture, but this was never about getting something free. I wanted acknowledgment that what happened was serious, an explanation for why my complaint was never properly addressed, and some reassurance that TruGreen actually cared. Before we hung up, Brenda said the Albuquerque manager would call me. I waited the rest of the workweek. That call never came. That is exactly why I wrote the review in the first place: promises of follow-up, followed by no follow-up. After this latest experience, I think Brenda inadvertently answered the question for me. I would not feel comfortable recommending TruGreen to someone I care about, nor would I feel comfortable trusting them with access to my property again. ORIGINAL REVIEW: I was a TruGreen customer for about 10 years and, for many of those years, was very happy with the service. After my longtime technician left, the quality changed. On one occasion a treatment damaged the perimeter of my lawn, but I let it go. Mistakes happen. What caused me to cancel was much more serious. A technician came to my home and I told him I did not need service because TruGreen had treated the lawn only a few weeks earlier. He thanked me and left. About three hours later, I looked out from my sunroom and saw a man in my backyard at my shed. I initially thought there was a stranger on my property. When he came around the side of the house, I realized it was the same TruGreen technician I had turned away hours earlier. I immediately reported the incident to TruGreen. No meaningful explanation ever came. No one told me why he had returned, why he was at my shed, or why the complaint received so little follow-up. After years as a longtime customer, I canceled.

• Gary BeyerGoogleOctober 2026

  Carlos really knows the ins-and-outs of lawn care and maintenance. He helped me understand what was going on with my lawn. He layed out a plan to improve the looks of my lawn by describing the treatment and timing. He made sure i understood what my responsibilities are to ensure success for a beautiful lawn.

• j bGoogleJuly 2026

  Do not waste your time or money. Danny thinks within 5 seconds of being at your house, that he knows everything about your yard. Even though he will tell you that you are over and under watering at the same time. Will flat out lie to your face about the service he provided, even with you standing there watching and seeing that he didn’t do it, he will tell you he did. The first service was supposed to be $8.95 plus tax, yet I was charged $102.14. When I called in to cancel this, as it’s nowhere near what I agreed to. The lady promised she would send out a different tech to not do the service but to do a walk through of my yard with me, so we could talk about a plan specific to my yard. That was scheduled for 6pm so I could be home. At the 3:23 I recieved a text saying my service has been completed. Also if you are a lawn service company. You should be smart enough to know, that you don’t lay fertilizer when it’s over 100 out. My yard is actually burnt because of their incompetence. I truly wish I could give less than 1 star, as even 2 star is to high of a rating for this company.

Selected excerpts from reviews published on Google and Yelp, not reviews collected by this site.