TruGreen Lawn Care

Hours from public listings.

Reviews

• Alejandro AntunezGoogleJuly 2026

  All I have to say is that TrueGreen Austell has done an amazing job with our lawn. Gave my lawn a revive. I can’t believe how beautiful my lawn looks, which makes my house stand of from the rest. Even my neighbors asked what I did to lawn and I past down the information to get in contact with TrueGreen Austell Branch. Thank You for doing amazing work with my lawn!! Recommending to everyone 100%!!

• Beth WasilGoogleAugust 2026

  Do NOT use this company. I began service with them on 4/14/26 and have had to call time after time for no shows, work not being done, and zero results. This company advertises that they will come out as much as needed in between services to address issues and to help you get "PGA" level turf. What a joke. Since starting service in April (today is 8/12/26) they have sprayed my lawn once and that was at our initial service in April. According to our agreement, they are supposed to come every 4-6 weeks. Since April, they have canceled/rescheduled our appointments 3 times with no notice or reason. In May, a tech came out and walked around like he was working and the got back in the truck and left. I was supposed to have service two days ago and called today since no one came. The representative said it was rescheduled to 8/18 with no reason given for the change. I have spoken to management several times and nothing changes. Do yourself a favor and find someone, anyone, else for lawn care. I include photos of my "PGA" lawn after 4 months of service.

• Flo DaelemansGoogleJuly 2026

  Zero stars if I could. What started as a small patch of fungus is now our entire front yard, dead. TruGreen's own technician applied fertilizer to our Zoysia lawn while a small area of fungus was already active — a basic, avoidable error that made the problem spread aggressively. Their response was to offer three "complimentary" fungicide treatments and an aeration to fix damage they caused. That's not a favor. That's the bare minimum for a mistake they made. Since then, it's been the same cycle over and over: promised treatments delayed for weeks while the fungus kept spreading. We left town for a few weeks and came back to find nothing had been done and the lawn was worse. We flagged that the fungus had reached the fence line into the backyard — it sat untreated anyway. A technician showed up and aerated the yard with zero notice and no explanation of why. What started as one small patch is now our entire front yard, dead, and the fungus has spread into our neighbor's lawn too (see attached photos). We were promised a manager would call within 24 hours "given the severity of the situation." That was over 48 hours ago. Since then: nothing. No call, no email, no one willing to actually own this account. Just the same copy-paste apology from a rotating cast of customer care reps who have no authority to fix anything. We've also raised, repeatedly, that Zoysia doesn't come back from simple reseeding — TruGreen will need to provide sod or plugs to restore what their negligence destroyed. No one will commit to that either. We've paid close to $1,000 to watch our lawn get progressively destroyed under TruGreen's "care," with a company that will not put a manager on the phone no matter how many times we ask. If you're considering TruGreen: don't. Find a company that will actually show up and take responsibility when they get it wrong.

• Bro. Thomas XGoogleJuly 2026

  My lawn was a mess and I needed some professional advice. and TRU GREEN ,was right on time and at the right price and the right service personnel, were great. TRU GREEN, now my family can enjoy the outdoors and have Fun .we really enjoyed the service.Thank you.

• Greg RudellGoogleAugust 2025

  Trugreen destroyed our beautiful fescue yard today when they aerated the first week in August after three days of non stop rain. Fescue should not be aerated until mid to late September. Their sales guy called us last week with a ‘special’ to book fall aerating and ‘overseeding’ but we had to pay now to get a slot because they were filling up fast. They showed up today and absolutely destroyed our property. Oh - and they don’t overseed - they don’t have a license they told us. We promptly cancelled all service with them. They are sales people. Not yard care. Be aware.

Selected excerpts from reviews published on Google and Yelp, not reviews collected by this site.