TruGreen Lawn Care

Hours from public listings.

Reviews

• Jill KnightGoogleOctober 2026

  I am following up my original review below. WOW! What great response from national LawnPro and the local office who called me the same day after posting my original review. Addressed my concerns and apologized for the communication issues on their part. Tech came to my house and explained what they would do and all was done professionally. VERY pleased and will continue to be a customer. The customer service has been mediocre, but why I cancelled is incredibly poor customer service. I have tried for over 2 weeks, calling 3 times to get someone to call me about my concerns. No one did. I just cancelled my service. Too much money to be treated this way.

• Morgan HudgensGoogleOctober 2026

  I have an Airbnb compound of three tiny homes in downtown Waynesville and inside the fence is an oasis. The landscape has been lush for five years. I have always done my own fertilizing and weed control but because I live out of town last year, I decided to hire Trugreen. It is quite unbelievable but after just over a year 30% of my lawn is burned and gone. Nothing but dirt. Not a blade of grass. They have burned it so bad so many times in a row, the grass now refuses to grow. Last time they burned it they came out and seeded and aerated and that did absolutely nothing and then they burned the same area again. While, the people and technicians and customer service folks are all very kind, I would not recommend the service at all.

• MADELEINE KENOWSKIGoogleOctober 2026

  Need to hire competent people. Teach your technician the customer is not always right, but they pay the bills. Your technicians, as you call them, are not trained to handle hilly sites. Examples: one technician thought it was easier to ride a machine to aerate my lawn instead of a self-propelled one. Tore the lawn apart! I was told it would be repaired the day after by Krystal, Candler NC branch. It took over a week for what they call repair. I was last on their route, one of the guys was very rude when asked questions. Also, they should not argue with the customer. I had problems with Trugreen from the start. Appears that Trugreen does not know what the left hand is doing from the right hand. Constantly had to text Krystal, sales lady, to straight it out.

• Reid NorthrupGoogleSeptember 2026

  Had a great crew from TruGreen to service our yard. We had our yard aerated, overseeded and shrubs treated. The crew was very friendly, customer focused and professional.

• Jeffrey LaBollitaGoogleApril 2024

  We bought this property 4 years ago and the lawn was pretty roughy with bare spots and weeds. 11 months ago we brought in TruGreen to help reclaim our lawn. As you see the lawn has made a complete turnaround, green and full, much less weeds and bare spots. I can’t recommend TruGreen enough as the guided me through mistakes I made with the cut height of my lawn. Our lawn is probably the nicest in at least a 3 block radius.

Selected excerpts from reviews published on Google and Yelp, not reviews collected by this site.