TruGreen Lawn Care

Hours from public listings.

Reviews

• Ricardo CortezGoogleSeptember 2026

  My Technician Mike from TruGreen was very knowledgeable and professional. He answered all my questions about my lawn made me feel at ease knowing my lawn will be taken care of.

• Rob DempsterGoogleAugust 2026

  Biggest mistake ever for my lawn, it’s worse now than when it first got put down, they don’t listen and don’t care. The instructions were for the back yard and they treated the front lawn of the Neighbours first time, then the next time they treated a communal area which was nothing to do with my property, then eventuallly got the correct area but only treated half the yard as they thought only half belonged to me. The grass now has root rot and needs replacing. One lady called and was very sincere, she was literally the only person that cared, everyone else I spoke to on calls really didn’t care at all. Don’t fall for their shoddy service they are truly awful. An update - as they asked me to email them to resolve the issue, 2 emails later and they just ignored me. Don’t let them ruin your yard, because they will.

• PatrickGoogleAugust 2026

  Very disappointed with my experience with TruGreen. I was initially told by the salesperson that my first service would be $79, but I ended up being charged over $500. During the sales pitch, I was also told that they could get my lawn looking like a “golf course” and that an area where the grass was essentially gone did not need to be re-sodded because they could get grass growing there again. Based on those representations, I agreed to the service. Unfortunately, my experience has been completely different from what was presented to me. I feel I was misled during the sales process in order to get me to sign up. I have also been trying to get my money refunded, and TruGreen has yet to resolve the issue or take meaningful accountability. Based on my experience, I cannot recommend TruGreen. I have serious concerns about their sales practices, particularly when it comes to clearly explaining pricing and setting realistic expectations about what their services can actually accomplish.

• Ryan WilliamsGoogleAugust 2026

  DO NOT USE THIS SERVICE!!!! I wish I could give them zero stars to appropriately describe just how bad this company is. I contacted Tru green over a year ago because I had developed two very small brown spots in my front yard (see pic 1.) I stupidly signed up for an entire year of lawn AND Tree/Shrub maintenance. Over the span of the year, my yard got worse and worse. Their customer service is absolutely terrible. I have called dozens of times. Spent hours on the phone with them. They always assure me that they will take care of the problem. The only thing they tell me I need to do is put in more top soil. I followed every recommendation to the T. After one year my entire yard is dead. DEAD. TruGreen has been saying they will get someone out to my house for over a month now and still nobody has showed up. Finally got sick of waiting and called two local companies. They both determined I had active chinch bugs. You know, the bugs TruGreen assured me weren’t the problem. Just need some topsoil. I’m disgusted with this company and embarrassed to even see my yard. The entire thing needs to be re sodded. Picture two is my current state.

• Kagen WhiteGoogleMay 2026

  ​I am beyond frustrated with the complete and utter lack of common sense and internal communication from this company. Our initial service was a total disaster because their machine broke down while doing our lawn, leaving us with massive bare patches of dirt. To their credit, a TruGreen representative working on spraying fertilizer actually agreed with me, acknowledged the failure, and explicitly stated that our lawn required a reseed to fix the damage. ​But apparently, their notes go straight into a black hole. Instead of sending someone to actually plant seed, they just keep repeatedly sending technicians out to spray fertilizer. ​Let me spell this out clearly: YOU CANNOT FERTILIZE BARE DIRT. There is absolutely no grass there to fertilize! It is a complete waste of time, chemicals, and my hard-earned money. I have called customer service multiple times trying to break this ridiculous cycle, but the message never gets through to the local branch. The technicians just show up, look at a patch of empty dirt, spray it anyway, and leave. The level of incompetence and lack of basic quality control is mind-boggling. Do not waste your money on a company that doesn't listen to its customers or its own reps.

Selected excerpts from reviews published on Google and Yelp, not reviews collected by this site.