TruGreen Lawn Care

Hours from public listings.

Reviews

• Missy WatsonGoogleAugust 2026

  Patrick, from TruGreen, was at our house today to perform aeration and overseeding. He told us about the type of grass seed he would be using and he walked the yard so I could show him the termite bait stations. It started to rain hard while he was in our yard. He went to his vehicle and got a rain jacket and kept right on working. What a dedicated employee!

• Dave ThomasGoogleOctober 2026

  Do better. I was appalled and concerned for my safety on the 11th street bridge in Newport 4:30pm today. People were out of their cars fighting each other in the middle of traffic. I stayed in the bike lane a few car lengths back waiting for it to be safe. Here comes a TRUGREEN work van flying down the bike & emergency lane. I was shocked he almost ran me over and cursed at me, even though he was driving like a lunatic in a lane that he didn’t belong. Of course he was driving so fast to catch up with the fight. He was involved with one of the participants and didn’t care who he hurt to come involve himself in the fight. Do better. You bring these criminals to people’s houses?

• Albert OakGoogleOctober 2026

  Great service from Josh. Can’t say enough about the service and the attention to detail. In addition to the work he did he gave me a lot of tips about my yard. I will certainly ask for him the next time I need service from Trugreen.

• Darla LaClairGoogleJune 2026

  As of 6/30/2026 we are still waiting to have our Dogwood tree replaced. It was killed by the TruShrub Bark and Foliage application on 5/6/2026. Our request was escalated on 5/18/2026 and still nothing. Not sure what type of system they use for escalations but it's not a good one. We will be reaching out once again to see how far up we need to go with this. We will not grow tired or weary in doing good. We will get a replacement for our dead tree. We've been TruGreen customers for a couple of years and up until this issue, we've had great success with our lawn care. On 5/6/2026 we had the TruShrub Bark and Foliage Protection service completed. Within 12hrs or less, our beautiful Dogwood of over 4 years died. Both my husband and I have made numerous phone calls, email requests and were told that someone would be getting back with us. I was told just yesterday this issue still had an open ticket and would be escalated. The lack of communication is beyond unprofessional. We are at 16 days with our dead tree and no communication. My husband was told he would hear back from Ryan on 5/18 and still nothing. We sent off a section of a branch to the Kenton County Agricultural Extension Office and they confirmed it died due to leaf scorch from a chemical. I will take this as far as it needs to in order to have our beautiful tree replaced. We continue to receive bills for this service, unreal.

• Jeff HenryGoogleJune 2026

  If I could give negative stars, I would. I recently switched to TruGreen, 1. Because of "reputation" and 2. Because the price for service was saving me some money (huge mistake). I have reached out numerous times about concerns with my lawn, and have yet to speak with someone locally to address said concerns. My lawn has been relatively weed free with the exception of a few spots along the property line and my neighbors yard (probably just not treating this area as frequently) I started the first visit with aeration and overseed. I have had 3 additional visits since with fertilizer applications. My yard is starting to develop crabgrass and clumping tall fescue. I have reached out about my concerns, even offered to pay for a "professional analysis" and to speak with someone during their visit. I was given no heads up about the appointment and then got a follow up email stating that basically the seeding is growing in and will start to germinate and to allow time for the grass to mature. Well it appears this maturing stage is sprouting unwanted weeds throughout my property. It seems as if TruGreen is solely focused on quantity, and no longer quality. TLDR- If you want weeds to grow in an already up-kept yard, call TruGreen. Otherwise, look elsewhere.

Selected excerpts from reviews published on Google and Yelp, not reviews collected by this site.