TruGreen Lawn Care

Hours from public listings.

Reviews

• Kendra McburnieGoogleJune 2026

  I’ve used True Green since 2024. My neighbor and I get our grass cut by the same person as the same time , though I noticed after two weeks her grass still looked lush , green , and did not have a bunch of weeds sprouting out. She told me she gets her lawn treated by True Green, and I’ve been extremely happy and satisfied with their treatment and customer service ever since Even when there was an error on the amount they charged me once, I called, and they handled the matter promptly. I can’t stress their grass treatment enough though. I just get the basics , so I can only imagine how my grass would flourish if I got all the works! Even when it’s time for the grass to be cut , the treatment True Green provides just always has my grass looking. So LUSH AND GREEN. For $52.00 bucks every 3 months .. It’s worth it in my opinion . It’s unfortunate to read about other having negative experiences though. However, so far I’m satisfied because there is nothing cute about long choppy grass that looks dry and uncared for in front of your home . Your lawn makes a difference, especially for the neighborhood! 😌

• P EdwardsGoogleJuly 2026

  I was very unhappy with the service. Even more disappointed when I told TruGreen I didn’t want the service anymore, and wanted a refund for the balance of pre-paid services not yet performed. I was told upfront if I signed up again and I wasn’t happy they would refund the balance on the account upon cancellation. 2 or 3 customer service representatives told me what the refund amount would be. The actual refund was a tiny portion of what I was told it would be. I kept calling, got excuses about how much time it would take before the right balance would be credited back to my credit card. I waited patiently for weeks, no refund was forthcoming. I was so disgusted that I just gave up, not worth the aggravation. I stopped using them as well as some of my neighbors after they found out the situation I had with them. Their reputation is awful, I should have known better than to give them a second chance to do better.

• Lori O'ConnellGoogleMay 2026

  I’m not positive how I would rate this company. I have had the service for over a year. My lawn looks better but I still have a lot of weeds. I also don’t know if the technician actually does anything. My neighbor had told me the driver just sits in the car and puts the placards down without spraying the product. I’ve witnessed something similar. My lawn still hasn’t recovered from being aerated from last year and looks worse after this years aeration. Maybe it’s just my dirt. I’ve had issues!

• Banysha SmartGoogleMay 2026

  I strongly advise against using TruGreen Lawn Care in Macon, Georgia. As a hardworking family, we expect a level of professionalism and care when we invest our hard-earned money into a service, especially when paying for an entire year in advance. Unfortunately, our experience has been incredibly disappointing. Over the past year, the vast majority of the technicians have proven to be unprofessional and rushed. On multiple occasions, treatments in pellet form were left scattered all over our porch and sidewalks. Despite having blowers on their trucks, the technicians routinely failed to clean up the residue, leaving a messy and potentially unsafe environment. More concerning is the complete lack of basic training regarding property boundaries and landscaping. We grow edible plants on our property and have had to explicitly instruct technicians on what not to spray. Instead of taking direction professionally, technicians have repeatedly caught an attitude with us when asked to avoid our rosemary bush or fig tree. A certified lawn care specialist should easily be able to distinguish between a lawn and food-bearing plants. The final straw occurred recently when a technician carelessly sprayed one of our trees, causing all the leaves to dry up and fall off shortly after. When we requested a manager or technician to assess the damage, they arrived unannounced despite promising to call ahead. When we didn't immediately hear the doorbell, the technician took it upon himself to open our closed gate and walk into our backyard. When confronted on the back porch, his response was a condescending, “You didn’t hear the doorbell.” This is a massive breach of privacy and completely unacceptable behavior. To make matters worse, he attempted to deflect blame for the dead tree leaves by claiming there has been a recent drought. This was a blatant excuse, as we maintain a strict sprinkler schedule and the area had recently received rain. Our grass looks no better than it did a year ago, our tree has been damaged, and our privacy was violated. We canceled our service the moment our prepaid contract expired. Save your money and find a local company that actually values its customers and respects their property.

• Bill BarnesGoogleMay 2025

  Edit: the local manager has since reached out. They came back with the plain fertilizer I requested (no weed killer) and credited me back some funds to help cover seed costs. The brown spots were apparently Bahia grass. Manager was good to deal with. I would just caution you to be in regular contact with them to make sure you don’t get to my position. Original: Did a one year deal upfront. Tried to save a little money. Now my yard is a total redo some 9 months in… apparently my yard was mostly weeds. Not sure why it took 9 months to ruin but this is a disaster. Their solution for me was reseed the yard. I could’ve done that without them 🫣 To be fair, one area of my yard looks good. If you have great grass to start, they’d probably be fine.

Selected excerpts from reviews published on Google and Yelp, not reviews collected by this site.