TruGreen Lawn Care

Hours from public listings.

Reviews

• Doug MorganGoogleJuly 2026

  Dave came out back to make sure I knew he was there and also made sure I didn’t have any concerns. He also asked me if the nuts edge issue seemed better to follow up. Does a nice job.

• Marie HoodGoogleSeptember 2026

  I tried working with them and had to call multiple times and sent pictures. My lawn ended looking worse than when I was doing it by myself. A waste of money and time. I am now looking for a new service provider

• mary jo clineGoogleAugust 2026

  When I called Trugreen in the early spring, I was very up front about why I was looking for a lawn care service. My house sits on two acres with about an acre of area that we consider lawn. The lady I spoke to said she pulled our property up on Google and quoted me a price. I explained how we had spent two years trying to revive our lawn ourselves we brought from a well known feed and grain store for seed and applications to be applied thru the different seasons and we were struggling so much with huge bare patches and weeds. The person explained what would be done for what I paid for a year of service with Trugreen including flea and tick application it was about what I had paid to do all the applications ourselves. The first two times someone came out they didn't touch our back yard. I called and ask to have the technician call so I could set up a time to be home so we could discuss in person what I was concerned with. Two days later a nice young man shows up and is supposed to find out they are suppose to treat the back yard. He come back with a manager who apologized and explained they have to do the back yard by hand since it is so far off the street. That is fine with me. The next week another servicean comes out and tells me I didn't buy the right plan for the size of my property. He calls another person on the phone and we converse over speaker phone. He also tells me what I paid for doesn't cover my square footage. Itold him the person who took my money said she looked my address up and could see it and understood I wanted front and back of house treated. He wanted me to upgrade my plan. I said they need to honor their contract and since they recorded the conversation he could look it up. Now we are still getting our monthly treatment but we have a ton of crabgrass as well as other weeds. Its impossible to get hold of a real person. When they call to confirm appt the recording is half over before my vm begins. The rain has messed up schedule according to the app but again trying to get hold of person to speak to is ridiculous . Today I did a chat to express my dissatisfaction with the amount of crabgrass and of course got a bit telling me that they can't control if crabgrass is maturing in my yard. But isn't that what I'm paying you for. The technician that come to the house are very polite and courteous but customer support is awful.

• Albert GhiloniGoogleJune 2026

  Let me start by saying that my property is five acres. It is not a small postage-stamp lot in a subdivision. That being said, I am not expecting my lawn to look like a fairway at the U.S. Open. However, I do expect the weed control and fertilizer applications that I am paying for to be applied correctly and produce the results that were promised. I continued using TruGreen based on the recommendation of the previous homeowner. After moving in last summer, I signed up for a one-year program that included four applications. The first application was completed in July, shortly after I moved in. Approximately two weeks later, I walked the property and found that the treatment had done nothing to control the crabgrass and other weeds that I had specifically been told would be addressed. When I called to complain, I was told that I was outside the applicable treatment window and that no credit would be issued. After escalating the issue, a supervisor came to my property, reviewed the lawn, and agreed that the treatment should have addressed the problems. He arranged for another technician to retreat the yard. Two weeks after that second treatment, the crabgrass finally began to die off. The fall treatment, which I believe was primarily fertilizer, was equally disappointing. While I understand we had a difficult summer, I still expected the application to improve the appearance of the lawn and at least green it up before winter. That never happened. I expressed my dissatisfaction to TruGreen and made it very clear that if the issues continued into the following season, I would be canceling my service. When spring arrived, my first application was nearly four weeks late. After the treatment was finally completed, I again found widespread crabgrass throughout the property. I called and complained once more, but my concerns seemed to fall on deaf ears. The most recent treatment was completed approximately two weeks ago. Initially, everything appeared fine. However, over the last week, I noticed dark green stripes throughout my yard. It is obvious that the fertilizer application equipment was not operating properly. Whether the product was liquid or granular, the application was uneven and resulted in highly visible striping where fertilizer was applied in some areas and missed in others. When I called to report the issue, the customer service representative actually questioned whether I was simply seeing mowing stripes. I have been mowing lawns for over 50 years, and I know the difference between mowing patterns and fertilizer striping. The suggestion was both frustrating and insulting. I was told that a supervisor from the local office would contact me within 48 hours. Four days passed and no one called. I contacted TruGreen again and spoke with a very pleasant representative who escalated my complaint and assured me that someone would contact me that morning. Several hours later, I still had not received a call. At this point, the poor application results are only part of the problem. The lack of communication, accountability, and follow-through has been equally disappointing. I will not be using TruGreen moving forward. For anyone considering their services, I would strongly encourage you to pay close attention to what is being applied to your lawn and watch the technician during the application process to ensure the work is being performed correctly. My experience has been one of repeated service failures, poor communication, and results that simply did not justify the cost.

• paula grimesGoogleSeptember 2025

  Its been terrible 😪 I have used Tru Green for at least over 5years, the last year my front yard has looked terrible, lots of weeds. Bald spots, I asked for seeding & aeration this spring,was told they couldn't do it until August, wasn't quoted a price, I don't think its ever been over $160, not sure of that, so lo & behold I received a bill for $478, I thought it had to be a mistake, so I called & talked to a customer rep & his manager said I could have a 15% discount. Which I feel is still not acceptable given the appearance of my lawn. And I would've never agreed to a$478 Service. Which supposedly they disclosed that amount t to me. Anyway, I live on a very small lot in a subdivision. So Im questioning the price of this service & Im very very unhappy with the appearance of my lawn. I talked with a rep again today & her manager insisted Im not eligible for a discount because it wasn't noted in my first call. And I can pay for essentially nothing but a lawn full of weeds.I live on a corner, and my lawn is the most horrible looking lawn in my neighborhood. Very unhappy with this service & wouldn't recommend anyone use them.

Selected excerpts from reviews published on Google and Yelp, not reviews collected by this site.