Tuff Turf Lawn & Landscape, Inc

Hours from public listings.

Reviews

• Rodney BerentsonGoogleFebruary 2017

  We had work done by Tuff Turf last fall (aeration, over seeding, and grub control) and they did a great job. We have several other projects lined up for this spring and they have been in touch all ready to get things scheduled. They have emailed information and estimates and been very helpful. Highly recommended..

• Kevin OggGoogleJune 2024

  I took my mower blade in for a sharpening and wanted him to look at my gas trimmer and blower because they wouldn’t start. Mark, the owner, had my mower blade done the next day and said he would give me an idea of what was potentially wrong with the trimmer and blower in a couple days. I told him I didn’t want to spend too much on finding out the problem and end up spending more than what I could possibly go out and buy new ones for and he agreed. After visiting his business, leaving him voice messages on his personal phone and texts, I was either given the run around or completely ignored with no response! As three weeks passed I informed him that I just wanted my stuff back, repaired or not. Totally ignored for another week I was running out of options and unfortunately had to get the Sarpy County Sheriff’s department involved just to get my property back! It’s ridiculous that I had to resort to that considering all Mark(the owner) had to do was respond to me and allow me to pick up my stuff which at that point I didn’t care if it was fixed or not. I never once got any apology or explanation from him. I can’t speak for his lawn business but I would never recommend anyone taking any of their equipment to his Midwest Small Engine Repair which is at the same location as Tuff Turf. It’s hard to fathom why someone would run their business that way. Negative word of mouth travels much further than the positive! If I could have given him a Zero, I would have!!

• James SmithGoogleJune 2024

  I hired Mark and his crew to build a paver patio and lay sod in my backyard. They got the job done quickly and it looks great. The work crew was highly professional and respectful, no blasting music and were great about cleaning up after themselves. Communication regarding timing of work and payment could have been better but otherwise pleased with this company and would recommend them for any landscaping work needed. The negative reviews here were not our experience. We were very pleased with the quality of the work done!

• Douglas EicherGoogleJuly 2018

  Made an appointment for an estimate. The day of, I get an email asking to reschedule for the next day. I move my schedule around to accommodate, then they no call no show, no answering the phone or the email I sent. It’s like they don’t like making money. As stated previously, this company is weird.

• Dale LasondeGoogleAugust 2016

  We hired this company earlier this year to mow our lawn once a week. The quote provided was reasonable. The first mowing left me underwhelmed. We live in a heavily shaded neighborhood and our lawn reflects that...it is thin. It was also damp due to the levels of rain we received this spring. This company mowed using commercial size mowers ultimately leaving what can only be described as "burn out" marks on our lawn. We chose not to complain and thought maybe the next time they would do a better job. They did not. The second mowing was even worse when they left ruts throughout our back yard. This was confirmed by the supervisor after we called to complain. A resolution was never provided even though it was admitted that the mowers caused the damage and it should have never happened. It is clear that this business is run on a philosophy that the customer must chase down a solution to an issues....btw....we never got a solution or a returned phone call. That was blamed on the answering service. In my opinion, if you know you caused damage and have an unsatisfied customer you should proactively attend to the issue....not ignore it. Use this company at your own risk. It is a shame too...I prefer to support local businesses.

Selected excerpts from reviews published on Google and Yelp, not reviews collected by this site.