Wood's Lawn & Sprinkler Services

Reviews

• Cody PerratoreGoogleAugust 2022

  Great work, very easy to work with. Quick with communication (though did not accept calls, worked through texts or emails). My only real issue is that I had recently paid for sod installation and when they installed sprinkler lines they removed the grass I had just bought and did not attempt to replace it, leaving lines of dirt and hauling away the grass (recently fought with the HOA on bare lawn spots so this may make that battle return).

• Christina PritchettGoogleJuly 2026

  I purchased the platinum package from the in May 2024 which includes 10 years of spring and winter maintenance. Like others the first 18 months were good. Workers were responsive and helpful; even when my lawn company cut one of the pipes with a weed whacker. Since then, it’s gone downhill. I called/texted the owner for spring service in April and was promised someone was on the way for more than 2 months before asking me to call a worker directly to schedule the maintenance. It took another 2 weeks to get the worker to come out. Worker no showed me 3 times when he showed up, he uncovered a problem requiring him to purchase a part that he planned to install the next day. That was 2 days ago. When I got him on the phone he forgot what he was supposed to do and said it’s a bigger job than he’d expected and needed to talk to the owner who is on vacation and not responding to calls. The owner lives in TX but doing business in the DC metro area. DO NOT SUPPORT THIS BUSINESS!

• John CofrancescoGoogleJune 2026

  The litany of problems I've had with this company is too long to go into here. I highly advise you avoid them. The communication is terrible, the installation is terrible, and they're continued support is terrible.

• Celeste SmithGoogleDecember 2025

  We purchased Wood’s Landscape & Sprinkler Service’s Platinum Sprinkler Package in April 2023 for $8,945. The package was sold to us with a 10-year warranty and 20 winterization/pressurization services, along with added system features. For the first two years (2023–2024), the company completed the seasonal services as promised, and the staff members who visited our home were professional and courteous. In 2025, the quality and reliability of service sharply declined. In April 2025, instead of being contacted to schedule the spring pressurization as in prior years, two workers simply showed up unannounced. In August 2025, when a broken pipe needed repair, two employees told us to pay them in cash to “save money,” which we did. Despite these irregularities, we continued to expect the company to honor the long-term service agreement we purchased. The major issue occurred in December 2025, when the company failed to schedule the winterization service that is included in our package. After we reached out through their website, we received an abrupt reply instructing us to perform parts of the winterization process ourselves. This contradicted both the written description of the Platinum Package and the company’s prior practices. When we contacted the owner, Mr. Wood, directly seeking clarification, he repeatedly insisted that the winterization was now our responsibility, despite the fact that we paid thousands of dollars specifically to have these services performed by professionals. When we reminded him of the terms and our past service history, his texts became rude, dismissive, and accusatory. He told us to “quit making stuff up,” stated that contacting him was a “bother,” and claimed the August repair had not been paid for—even though his own workers instructed us to pay them directly in cash. He then told us to “leave [him] alone,” and made it clear that expressing dissatisfaction would put us “at the bottom of [his] list.” Mr. Wood’s conduct is unprofessional, disrespectful, and inconsistent with the obligations of the package he sold us. His employees have been polite and helpful, but his refusal to honor the services included in our 10-year package, combined with his hostile communication, leaves us with no choice but to file this complaint. We request that Wood’s Landscape & Sprinkler Service fulfill all winterization/pressurization services promised under the Platinum Package and cease attempting to shift contractual responsibilities onto us.

• Delana BGoogleJune 2025

  I really hate that I am writing this review. I purchased a sprinkler system, and was initially pleased with my service. Now, that is not the case. I purchased the silver package that included 5 annual checkups in 2022. Since then I've only had one checkup and it was like pulling teeth to get it completed. Now 3 years later I am trying to get another one and it is the same situation. I was told that my service would be complete on 6/26/25, but no one showed up and when I called / emailed (4 times now) I am not receiving a response. If you read this review, I would encourage you to search for another Sprinkler company, and save yourself the headache.

Selected excerpts from reviews published on Google and Yelp, not reviews collected by this site.