The Bruce Company

Hours from public listings.

Reviews

• Deb JulianoGoogleApril 2026

  As a Veridian homeowner we were fortunate to have our plant, shrubs and trees originally installed by The Bruce Company. A couple of years later we’ve turned to them once again for another tree. We are particularly impressed with Heather who is a leader on the planting team. Heather‘s expertise and customers service are truly exceptional. She is not only incredibly knowledgeable, but also consistently accessible, friendly, and dedicated to ensuring a positive experience. She goes above and beyond to make sure every detail is handled with care and that we remain completely satisfied. Heather is a true asset and a stand out representative for the Bruce Company. Deb J. Acacia Ridge

• John HeitzmanGoogleJune 2026

  Buyer Beware: Zero Accountability Once They Have Your Money If you are considering using The Bruce Company, be prepared for great sales pitches but absolute negligence the second the installation crew leaves your driveway. We closed on our brand-new home in September 2025, and the arborvitae they planted was already completely dead the day we took possession (as you can see in image). It wasn't shocked; it was a crispy, dead stick. Nearly a year later, I am still staring at this eyesore because our account manager, James Wagner, completely checked out. He has been dismissive, entirely non-responsive, and has ghosted a patient customer trying to get a simple warranty replacement. The lack of quality control didn't stop there. Their team installed our grass irrigation system but completely forgot to turn on the main water supply valve, leaving a brand-new system totally useless. We had to diagnose and fix their oversight ourselves, and when we brought it to their attention, they offered zero compensation or care. A company’s true colors show in how they handle mistakes. Leaving a client with dead landscaping and an inoperable water system for a year while your account manager ducks calls is pathetic service. Potential buyers should look elsewhere if they value communication and getting what they actually paid for.

• Sara FlemingGoogleMay 2026

  We went to The Bruce Company seeking water lily’s for our pond, and an assortment of other plants. We were pretty excited to go, thinking we would find some unique and beautiful plants. What we found were several particularly unfriendly and unhelpful staff members and a rather sad looking water lily for $50 (which we bought). As a gardening store that promotes itself as somewhat high-end and has high-end prices, it blew goats for quarters. Thumbs down.

• Michael WGoogleApril 2026

  When we got our Veridian Home, Bruce Company did all the landscaping. They did a great job on the consult, education, and follow up. Unfortunately, our tree died a couple times within the warranty period so Heather came out to the house to diagnose and get a new tree in. Heather is absolutely amazing, extremely knowledgeable, and caring. The process would have been much more frustrating without her. Our flower beds turned out great too.

• Brent BertramGoogleApril 2026

  The best way to review a company is whether you would do business with them again. I would not do business with the Bruce Company. The Bruce Company did come by today and reviewed the landscaping issues. They had a crew on hand that brought in more topsoil and pitched the soil properly. I am changing my review from never do business with them, to I would be hesitant to do business with them. You must have everything spelled out in detail on paper.

Selected excerpts from reviews published on Google and Yelp, not reviews collected by this site.