TruGreen Lawn Care

Hours from public listings.

Reviews

• Ashley MillerGoogleSeptember 2026

  We have been a customer of TruGreen for 9 years! They have always exceeded our expectations. Our lawn gets many compliments and we always pass along TruGreen’s information!

• Casey OstgardGoogleOctober 2026

  Called to get Sand burr removed from my yard the amount i would of paid for the correct chemical was the same price as the year service so i wwnt with them. Paid for the whole year service and saw no results and the sand burr got worse. Call this year to canceled they then random showed up mid year then charged me for the service. One of there reps contacted me and ask why I canceled and I told them they did nothing to change the sand burrs in my yard. They then told me the treatment I got does nothing to control sand burrs and they dont have the chemical to do so. They then told me they do have the treament but thats not what the sale person sold me. They then set out an area rep said they would make it right and treat my yard to kill the sand burrs. They reinstated my service and charged me for fertilizer that i didnt want but not the other treatment. I have been contacting them all year to resolve this. Every time you call or email you get a different person who has to read the note left by the last person. There notes dont include who the person I contacted was but says that I agreed to reinstate my service and be charged. After being charged for services not asked for the area rep Eric will not return my calls. Everything I contact them its a new person who doesnt know what's going on. I would recommend recording your conversations if you deal woth this company and not give them your card information as they will charge you and say you asked for the services.

• Michael TaylorGoogleApril 2026

  Bought their 7 recommended treatment services for a year after having fresh sod laid 5 months prior. Unfortunately only received 3 out of 7 treatments. The technician went to my neighbors yard for the other four treatments. They were kind enough to refund part of money. Unfortunately grubs ended killing a portion of my yard. One of the grubs treatment was the missed treatment. The technician onsite confirmed it was grubs that killed my lawn. Mary, the woman who calls you after you cancel your services confirmed my neighbor received the grub treatment not me. Trugreen refuses to make this right. My neighbors yard looks good though! Update: Trugreen made it right and have agreed to provide this year service free. Thank you!

• Kevin Glide BebenseeGoogleJuly 2025

  My wife and I have had Tru green lawn service for the past year and a half. We still have crab grass and nutsedge. And the last time coming out, they somehow burnt spots in the front yard, as you can see by the pictures. She tried talking to them with very poor customer service, they came out and didn't do anything to help us out. For the money we've spent, we excepted better. We fired them and went with a company willing to work with us to figure it out and for less money as well. If this company doesn't want to have great customer service, there are many others out there who do. For your shake, I hope my experience was a one-off.

• Tom WagnerGoogleMay 2025

  What a MISTAKE!!! On March 11, 2025 I contacted TruGreen to start the quotation process. By the end of the phone call, I subscribed and pre-paid (my second mistake) for the summer of 2025. April 14, 2025 Roy Osborne, a trained service technician, came out and fertilized my lawn. He was only there for about 20 minutes and left an lawn assessment on my door. About the beginning of May I started noticing stripes to appear in my lawn. On May 6, I contacted TruGreen's customer service to get a summary of the service call in April. I talked to David Mohammed and asked if TruGreen guaranteed 100% coverage. He suggested that we set up a free fertilizing to correct the striping issue. We set up May 14 to correct the issue with Jason G. as my specialist. On May 14th I was able to track Jason and it looked like he would arrive around 1:00. His estimated time came and went. About 2:30 I received a message that stated that he couldn't complete the service call because my pet was loose in the front yard. I DON'T HAVE ANY PETS. Upon calling TruGreen's customer service (Kurlan) it was concluded that Jason had gone to the wrong address. They wanted to reschedule for the following day which I was not available. If Mr. Osborne would have did a quality job, there would be no issues, but TruGreen's customer service is the big failure. In my opinion, TruGreen Lawn Service is a big operation with its left and right hands haven't a clue what each one is doing. Please look and the supplied pictures and judge for yourselves.

Selected excerpts from reviews published on Google and Yelp, not reviews collected by this site.