TruGreen Lawn Care

Hours from public listings.

Reviews

• Irene WenmanGoogleJune 2026

  Not happy with pressure sales constantly! All I wanted was minimal basic lawn care services. Feel pressured into tree and shrub treatments which are pricey and my trees and shrubs have always looked good. Not happy with this company at all. Will continue to look for a service that respects what I want done.

• Connie BehnkeGoogleJuly 2026

  Have had Tru Green in the past and left due to inconsistency in applications that we paid for and not being applied at the correct times. We tried them again this year, their customer service has not changed. Paid for products that are not being applied. Pest control, japanese beetles are destroying my plants & trees. Mosquitos are terrible. Suppose to be out one day and supposedly they ran out of product before they got to our house. That was 2 days ago. No reschedule. Or they apply the mosquito control in the rain or just before it. Talked to customer support and they are no help. Ask for a manager to call back, that never happens. Can't even contact the local distributor. Won't be renewing for the next year. Got burned twice.

• Heather KirchGoogleMay 2025

  **update**- Now we have a ton of dandelions in the yard. Isn’t that what we pay for NOT to have? Cancelling our service immediately! Do not recommend. We have had many lawn services throughout the years and this one is by far the worst. Our lawn was sprayed 2 weeks ago and has more weeds than ever. Plus they dented our downspouts TWICE. We will be canceling our services.

• Stephanie SmithGoogleSeptember 2024

  We gave tru green a try this year. Well two weeks after every application I had to call as the product was not working. They argued with me every time giving me every excuse in the book. They would come between services even. Tru green is the highest priced compared to another service I found so if I'm paying top dollar I want top dollar results. After being fed up after the last application seeing no results in our lawn I requested a refund and was told no even though I am not satisfied with services provided. The hassle alone to call each time was a pain to be given the run around of excuses as to why it might not be working. Consider other options before going with trugreen.

• Robert ShawGoogleOctober 2022

  A TruGreen technician (Appleton, WI) showed up at our property at an unscheduled time in September. He did not let us know when he arrived. I told him that our service wasn't scheduled for several weeks yet and asked why he was here (they had just fertilized three weeks earlier and next not scheduled for another few weeks). He said it was on the schedule and that we should've gotten an advance email and text. We got neither, and I let him know and asked that he have his manager contact me. I did not hear back from the manager. Within a week, our grass was burned up throughout our lawn. I then tried to reach the Appleton branch, but the local number routed calls to a central service center. As such, I explained what happened to a customer service rep who assured me I'd hear back from the manager. No one ever called. Five weeks later, I e-chatted with a service rep who said he'd escalate the situation to both the service manager and general manager and that "They will definitely call you back." That's been well over a week, and still no word. Poor and unprofessional service!

Selected excerpts from reviews published on Google and Yelp, not reviews collected by this site.