Emerald Lawns

Hours from public listings.

Reviews

• L LeMasterGoogleJune 2026

  Cody is always prompt, polite and thorough when delivering the treatment cycle. Very much appreciate someone who is professional and knowledgeable in the service business. For example, I forgot to cancel his visit when I had foundation work being done. He came to the door and said, " Wow, you've got a lot going on here. Would you like to reschedule this appointment?" He didn't complain when he saw shovels and LVL beams stacked in my front yard. He simply handled the situation by offering a solution. Very appreciative.

• Chris ConradGoogleOctober 2026

  After this season of treatment. I am still seeing weeds in my yard. The previous company had my lawn green and weed free. Not sure what happened but the quality seems to have fallen off.

• Vamsi DodlaGoogleAugust 2026

  Avoid Emerald's Lawn Care at all costs. We canceled our services in October 2025 because we no longer lived at the property. Multiple Emerald representatives confirmed that the cancellation was in their system and acknowledged that services should have stopped. Despite this, the company continued charging the credit card on file for months afterward. Unauthorized charges appeared in January, February, March, and beyond. Even after repeatedly contacting Emerald and filing complaints, the charges continued. Some charges were significantly higher than previous amounts, including a $245.59 charge in July 2026 for services that never should have been active in the first place. What has been even more frustrating is the endless cycle of promises and excuses. Nearly every representative I've spoken with has apologized, acknowledged mistakes, escalated the issue, opened tickets, contacted finance, promised callbacks, or assured me that management was involved. Yet month after month, the problem remained unresolved. The company has admitted multiple times that our cancellation request was received and that mistakes were made. Managers have confirmed they can see records showing we canceled in October 2025. Despite that, obtaining refunds has been a drawn-out nightmare, with estimates ranging from weeks to months while Emerald continues holding hundreds of dollars of our money. Adding insult to injury, while we were trying to stop unauthorized charges and recover our money, other Emerald employees were calling us to sell additional services such as pest control and mosquito treatments. A business that cannot stop charging a customer months after a confirmed cancellation, and then takes months to correct its own errors, demonstrates a complete lack of operational competence and accountability. My recommendation: Do not give this company a credit card. If you do business with Emerald's Lawn Care, monitor your statements carefully. We canceled in October 2025. It's now many months later, and we still have not received full resolution. That speaks for itself. Also, look for all the other 1 star reviews of similarly striking payment grabbing experiences and decide for yourself! We will also be reporting this to BBB.

• Karen SmithGoogleMarch 2026

  This will be a bifurcated review. Dividing the employees from the results. Every person with whom I have contact with are kind and appear to genuine in wanting to assist. Today I received services from Xavier who took the time to explain what he did, what I needed to do to make the treatments work, and what to expect. Great job Xavier. Now for the results - they have not been optimal. I originally received services from another company Emerald purchased. I have had Emerald to come twice in 14months to retreat due to the poor quality of weed suppression. To Emerald’s credit, they are quick to retreat which seems to work. The number of weeds I see with this company is more than what I saw with the last company. In summary, the people are great - the product not so much. I gave three stars because of the people. If I were judging based on results of product it told have been one.

• Ben BGoogleOctober 2025

  We’ve had a very disappointing experience with the quality of chemicals Emerald Lawns uses. Their flower bed treatments have been ineffective, and despite repeated complaints and follow up sprays, the weeds in our beds are still out of control and large enough to kill our plants. My wife emailed on Monday to cancel further flower bed service, but we have yet to receive any response. The lack of communication has been just as frustrating as the poor results. When our lawn was serviced by NutriGreen before it was acquired by Emerald Lawns, we had a much better experience. Unfortunately, the quality has not carried over under new ownership. At this point, we cannot recommend their services.

Selected excerpts from reviews published on Google and Yelp, not reviews collected by this site.