Emerald Lawns - Katy Lawn Care

Hours from public listings.

Reviews

• Chef Shirley M.GoogleMay 2026

  My technician for nine years has been the Desario very professional very thorough very informative. We are 100% satisfied with our products from EMERALD and services as well. I refer all my neighbors EMERALD services.

• Angelo BrownGoogleOctober 2026

  I was a long-time customer of Greener Lawns on an annual service plan. When Emerald Lawns acquired my account around September 2025, they continued my annual plan until it expired. When it did, I called to set up a new annual plan. Several sales reps walked me through the options, and I settled on a plan. After that, no one ever followed up to set anything up. Since then I've called customer service multiple times. Each time I'm told someone will help, and no one does. Tickets I opened have disappeared, and I've never received a callback. I've told the company repeatedly that I do not want any services performed until we've agreed on an annual plan. Despite that, crews still show up when I'm not home, perform services I didn't authorize, and bill me for them. I've told them each time that I won't pay for unauthorized work, and the cycle just repeats. I'm now being charged for visits where nothing was done at my home. I'm not trying to avoid paying. I want an annual service plan and to pay for the services I actually request. After repeated attempts over several months, I can't get anyone to set that up or stop the billing. Customers should think carefully before signing up.

• Roger BonenoGoogleAugust 2026

  A bit over a year and multiple visits and my grass is the worst it has ever been. Paying $170/month to get dead grass - not recommended. And the response time is abysmal. I told them I wanted to cancel and they just ignore me. When I called, they put me on a very long hold. I was thinking I might not do this review, but that sealed the deal. I can kill my grass for a lot less money.

• Jennifer NguyenGoogleJuly 2026

  We recently canceled our service after using them since November of last year. Similar to the situation that another reviewer mentioned, although our grass appeared greener, the weeds in both our front and backyard are not showing any signs of improvement. The service was also not very convenient since we would only get a 24-hour notice before a technician would be coming out and sometimes received no calls no shows. Additionally, some technicians only fertilized, and would not treat weeds, saying that it was not on their route, which would require me to call in to have someone else come out specifically to treat the weeds. For the price per month that was being paid compared to the quality of the work received, I would not recommend Emerald Lawns to anyone I know.

• BabayagaGoogleJune 2026

  Kuadetric is very nice employee. He did a great job servicing our yard. Love the text message stating he is on his way so we can safely secure our vicious dogs. The sign is a nice touch of customer service.

Selected excerpts from reviews published on Google and Yelp, not reviews collected by this site.