Emerald Lawns - Temple Lawn Care

Hours from public listings.

Reviews

• Steven AGoogleApril 2026

  My sprinkler system was damaged during a top soil service. They attempted to repair it but my sprinkler still has issues. Tried contacting them multiple times and have not heard back. Was a customer since 2025 and they provided good service. Sad to see the massive drop in service. Do not recommend.

• Jimmy KennedyGoogleOctober 2026

  If you want to pay for service and never receive said service then these folks are for you! Here are the messages I receive consistently from them. Hi Jimmy, We can’t complete Pest Control Service Call due to unforeseen circumstances. It’s in our queue & we’ll text you once rescheduled. Thanks! Emerald Lawns When you call and call and call you will eventually get it Nick (the head guy in Temple). He will continue to make empty promises. Been working on canceling for 3 months now. I’ll keep this review updated. It’s now October. I did receive refunds for my missed pest control. I am still however having issues. My yard looks terrible so I called to have someone come out to look at it and I was told that my account is on hold. WHAT!??? Has been since July. Waiting for another call from Nick again. Also Ive been charged every single month. I now will be requiring a full 100% refund for July - October. And emerald lawns will be immediately fired. DO NOT USE THIS COMPANY

• David HarwellGoogleAugust 2026

  On April 29, 2026 Emerald Lawn Care sprayed my yard for weed control. Unfortunately, the technician who apparently was not trained very well did the inexcusable. He sprayed my yard with a weed killer not compatible with Bermuda grass, possibly roundup and I witnessed the spraying. In about 2 days my yard began to die and it was confirmed by the technician as well as Emerald Lawn's superintendent that it was their error and they would make the necessary repairs in addition to a refund that would include water expense. It was July before any new sod was laid and now we began the hottest time of year with 100+ degree weather. This required substantial watering by my system and the City of Waco contacted me about the high usage. From the time the supervisor became involved, around May 1st until now August 25, 2026 I have had a terrible experience dealing with their customer service. Take a look at the photos I posted that shows the dead grass. Emerald Lawn Care apparently does not have a responsive customer service person who should be responsible for their mistakes. The incident was 100% the fault of Emerald Lawns and I have had a terrible experience trying to get them to finish the repair work since the service person has refused to return calls and discuss the situation and what needs to be done to remedy their error. Now I have been ignored by this company thru no fault of my own. Their ownership, The Senske group, takes no responsibility and refers me back to Emerald who refuses to communicate. I suggest anyone looking for yard service should be aware of my experience with their customer service performance and technical expertise. It is now August 25 and I have spent 4 months attempting to get a satisfactory remediation. One star review should be a hint!

• Madeline DowellGoogleAugust 2026

  I canceled the service to our house 2 months ago. I have verified this with the company multiple times. Everyone states that they see my cancellation request from June and have told me that the bill will credited since I canceled well in advance (over 2 weeks prior). Yet my lawn keeps getting serviced and I keep getting billed even though I keep calling and submitting requests for the service to stop. DO NOT USE THIS COMPANY, they will never cancel your service, keep servicing your lawn and keep billing you. I just got another notification that my lawn is getting serviced AGAIN.

• Nathan PayneGoogleJuly 2026

  This is my first time ever writing a bad review but Emerald is deserving of it. Last fall a tech came out and placed fertilizer with the rotary portion not working causing burn lines across the yard. Not a big deal, accidents happen. I called to see if someone would come out and try to fix it or make it right. Their management wouldn’t come out to look and ghosted my calls. I finally was able to get a refund and requested to get my account cancelled in January. On June 23rd they showed up randomly without invite and spread fertilizer throughout my lawn and then charged me for it.. why are they randomly showing up?? I called and requested them to assure my account is cancelled and to initiate a refund. They said they would and here we are today, July 27th, with them saying they are coming out to fertilize again.. extremely poorly managed company that I wouldn’t recommend to anyone.

Selected excerpts from reviews published on Google and Yelp, not reviews collected by this site.